Traffic & Transit

Democrat and Chronicle

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RTS buses beat targets as state report finds uneven transit metrics

A recent report by the New York State comptroller analyzes the on-time performance for bus services across the four major upstate New York transportation authorities. Based on reports from the New York State comptroller, Thomas DiNapoli, the four major upstate New York transportation authorities have struggled with increasing ridership to numbers reported prior to the COVID-19 pandemic and have found inconsistencies in results for on-time bus services and performance goals amongst the transportation authorities. But Rochester has exceeded its target for on-time bus performance with an 88% performance goal. According to DiNapoli's report, RGRTA is consistently above 89%, reporting 89.6% in 2016 and 93.6% in 2015. Four major transportation authorities provide public transportation throughout a highly populated area across 22 counties in upstate New York. Niagara Frontier Transportation Authority, Rochester-Genesee Regional Transportation Authority, Capital District Transportation Authority and Central New York Regional Transportation Authority serve most counties along the I-90 corridor between Western NY and the Capital District. Though the transportation authorities primarily provide bus and paratransit services, some provide additional services that include: Parking Bicycle/scooter rentals Ride sharing In addition to their services, NFTA operates a 6.4-mile light rail system, and owns and operates both the Buffalo Niagara International