Health

Utica Observer-Dispatch

partner publisher · 6.4K followers

Utica Observer-Dispatch

partner publisher · 6.4K followers

Oneida County dispatchers complete crisis intervention training

911 dispatchers and partnering crisis service providers in Oneida County successfully completed specialized crisis intervention training, strengthening the county’s mental health response and community safety. According to a statement from Oneida County, 40 Oneida County 911 dispatchers and 10 crisis service providers from Upstate Caring Partner’s Community Health and Behavioral Services S.T.A.R. (Support, Triage, Assess, Respond) Mobile Crisis Program, and The Neighborhood Center’s 988 team completed the two-day Crisis Intervention Team for Dispatch training. “Every mental health crisis call begins with a connection, and our 911 dispatchers are often the first point of contact for someone in need,” Oneida County Executive Anthony Picente Jr. said. “By expanding our CIT training to include dispatchers and crisis responders, we are strengthening every link in our crisis response system. "This training gives these professionals the tools to recognize a behavioral health emergency, de-escalate situations and connect people with the appropriate care. I commend our Department of Mental Health and Department of Emergency Services for continuing to build a coordinated, compassionate and effective approach to mental health and public safety in Oneida County.” A joint initiative led by the Oneida County Mental Health and Emergency Services departments, the CIT for Dispatch training was delivered

Oneida County, NY · 08-14