Watch: Van crashes into South Buffalo home

BUFFALO, N.Y. (WIVB) – Home surveillance video shows a van crashing into a parked SUV and a home early Saturday morning, causing extensive damage.

Residents want the driver to be held accountable.

The home is located in the 1500 block of Seneca Street in South Buffalo. The damaged SUV is now located in a lot across the street.

Residents want to know more about what happened in the moments before the crash, why the driver, a 21-year-old woman from West Seneca, isn’t facing charges and why she hasn’t been cited.

Home surveillance video of the crash shows an unmarked moving van lose control and crash into a black SUV and a home. No injures were reported. People were woken up to find lots of damage and a broken natural gas line.

“So we woken everybody out of the house, said, ‘Get out of the house, evacuate the house,’ and we called 911,” Donald Dingeldey said. “I’ve been calling the insurance company and I’ve been through three or four adjusters so far since then and I still haven’t heard anything.”

Dingeldey and his wife Suzanne are now going through an insurance mess and say their SUV is insured. They wonder why the driver of the van hasn’t been cited.

A police report says she looked at her phone, causing her to lose control and crash. Police say there were no signs of impairment and that the driver misjudged the curve.

“It’s eye opening to see something like this happen to you, you know and then, to get no response out of nowhere and dealing with the insurance company, its just been a headache,” Dingeldey. “I’m trying to run my business and trying to take care of this at the same time and its been nothing but a headache.”

Residents say speeding is a big problem in the area and they want to see the speed limit lowered. A city spokesperson says that the city is in the design phase of a streetscape project for this area and that speed humps could be looked at.

Jeff Preval is an award-winning anchor and reporter who joined the News 4 team in December 2021. See more of his work here .