Cutting Red Tape: Governor Hochul Announces Launch Of Nation-leading “Click To Renew” Tool To Streamline Licensing For New York’s Small Businesses
Governor Kathy Hochul today announced the launch of Click to Renew, a nation-leading tool to simplify professional licensing across New York State. By launching an easy-to-use digital platform, Click to Renew allows New Yorkers in a wide range of licensed professions to renew their licenses quickly and securely. Since its soft launch in October, nearly 5,000 licensees have successfully renewed with this new system. On average, licensees using Click to Renew complete the process in under 4 minutes, a 91 percent reduction from the previous average renewal time of over 45 minutes. The improvements are already delivering a better customer experience, with a 96 percent approval rating by users on the platform. More than 300,000 license-holders will benefit from the initial launch of this new tool, with further plans to bring the ease and convenience of Click to Renew to additional license types in the near future.