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Walmart joins other big retailers in scaling back on self-checkout
Walmart is joining the ranks of retailers rethinking self-checkout, with the industry giant in the process of removing the self-service lanes at a store in Missouri.The return to registers staffed by humans at the Walmart store in Shrewsbury, a suburb of St. Louis, comes a month after Target announced only those buying 10 items or less could use the self-checkout lane at its stores, and Dollar General reduced self-checkout at thousands of its locations. The latter removed the option entirely at 300 locations most-impacted by shoplifting. Retailers are pulling back, but not abandoning self-checkout, according to Neil Saunders, managing director, retail, at...
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