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    Bank of America, Wells Fargo are under investigation for handling of customers funds on Zelle

    By Jaiveer Singh Shekhawat,

    2024-08-07

    (Reuters) - The Consumer Financial Protection Bureau is investigating major U.S. banks for their handling of customer funds on the peer-to-peer payments platform Zelle Network, the Wall Street Journal reported on Wednesday.

    The probe focuses on JPMorgan (JPM.N), Bank of America (BAC.N), and Wells Fargo (WFC.N), among other large banks, the report said, citing people familiar with the matter.

    JPMorgan last week had disclosed in a filing that it was responding to the CFPB's inquiries regarding Zelle and was considering whether to sue a U.S. consumer watchdog over the agency's inquiries.

    Wells Fargo also has previously disclosed in public filings that government authorities have been probing the handling of customer disputes via Zelle.

    The proliferation of fraud and scams on Zelle, which is owned by seven major banks including JPMorgan and Bank of America, has drawn attention from U.S. lawmakers including Democratic Senator Elizabeth Warren and regulators concerned about consumer protection.

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    https://img.particlenews.com/image.php?url=0SML56_0uqaGPWQ00
    NEW YORK, NEW YORK - APRIL 12: Wells Fargo bank signage is seen on Broadway on April 12, 2024 in New York City. Wells Fargo reported that its profit shrank more than 7% as it released their first quarter earnings. Shares of the bank fell 1.6% in early morning trading. (Photo by Michael M. Santiago/Getty Images) Michael M. Santiago, Getty Images

    Banks have argued that covering the cost of scams will encourage more fraud and potentially cost billions of dollars.

    Spokespeople for JPMorgan, Wells Fargo, BofA and the CFPB declined to comment.

    This article originally appeared on USA TODAY: Bank of America, Wells Fargo are under investigation for handling of customers funds on Zelle

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    Comments / 352
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    Eugene Davis
    08-11
    please don't forget to send my friend Doris O. Collins her money she's been going crazy not able to pay her bills. a. s. a. p.
    Ralph Riden
    08-10
    wells Fargo once of the most honestys banks now it's lost 4 class acoutions posted as a criminals org. on my spaces .the worst parts there down 1800 what the firsts class actions requested they send myself noting the to big to fails try south Dakota's ways .sounds like a better ways
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