An allergic reaction in 2019 started a spiral for a Seacoast mother and her family, and after losing their home, they're getting a fresh start with the help of a Portsmouth organization.Five years ago, Nicole Phung suffered a severe allergic reaction."Mom was crying for help inside her room, so I went inside," said her son, Mitchell Savageau, who was 5 at the time. "It's the first instinct."Phung dialed 911, but she couldn't speak. Mitchell took the phone and gave first responders their address and is credited with saving her life."They had me in a coma for five days," Phung said.She had a long road ahead and needed to relearn basic skills such as walking, talking and caring for herself.In the time that followed, she was in and out of rehabilitation and racking up rent debt. Eight months ago, Phung, Mitchell and her 13-year-old son, Braxton Phung, found themselves at Cross Roads House in Portsmouth."They helped me find all of these resources I didn't have before," Phung said.During their stay, her sons were able to stay in their school district while she worked on her finances and tried to find stable housing. She said her recovery is going great."It's impressive how far she got," Braxton said."I'm very proud," Mitchell said. "She worked very hard every day."Phung credited the staff members at the shelter for helping close this chapter of their lives as they prepare to move into their new home."It's cozy," Braxton said. "I have my own room now."As they move on, they said the past eight months were some of their best yet."It taught me how to be grateful for the things that we have, not the things that you want," Mitchell said.