<body><div><figure><img src="https://img.particlenews.com/image.php?type=thumbnail_580x000&amp;url=0EuIIn_1H6V1PxK00" alt="https://img.particlenews.com/image.php?url=0EuIIn_1H6V1PxK00" width="480" height="564" ><figcaption>Jefferson City Administrator Scott Peterson. Photo courtesy of the city of Jefferson</figcaption></figure>Jefferson residents may have seen an increase in their water usage on the most recent billing statement. City Administrator Scott Peterson says there was a computer glitch where the equipment that the Water Department uses to electronically read everyone’s water meters was not importing that information into the utility billing system correctly. He explains the other part of the delay of getting the billing statements out a few days after the end of last month.“And actually got to the point at the end of October where we knew this wasn’t going to be completely resolved enough that all of the meter readings would be input automatically, so staff actually put all of the meter readings in by hand. All 2,200 of the meter readings were input into the system by hand so that we could keep getting the bills out.”Peterson points out that because of the delay of getting the statements to the customers, the due date has been extended from November 15th to the 18th. He also addresses the issue about the statements showing a higher usage.“So if you think that a normal meter cycle would have about 4 weeks of usage on it, in this case it will have closer to five weeks of usage on it. So if you think your water usage was up a little bit, it is likely just due to time.”Peterson adds that they are confident the issues have been resolved and moving forward, the next month’s statement will most likely show a lower than average amount due to having a less amount of time recorded, but then everything should be back to normal averages after that. </div></body>

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Jefferson residents may have seen an increase in their water usage on the most recent billing statement. City Administrator Scott Peterson says there was a computer glitch where the equipment that the Water Department uses to electronically read everyone’s water meters was not importing that information into the utility billing system correctly. He explains the other part of the delay of getting the billing statements out a few days after the end of last month.

Jefferson City Administrator Addresses Water Billing Statement Issues

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Jefferson residents may have seen an increase in their water usage on the most recent billing statement. City Administrator Scott Peterson says there was a

Jefferson City Administrator Addresses Water Billing Statement Issues

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