<body><div><figure><img src="https://img.particlenews.com/image.php?type=thumbnail_580x000&amp;url=0XOEIR_1H2E7nPV00" alt="https://img.particlenews.com/image.php?url=0XOEIR_1H2E7nPV00" width="747" height="360" ><figcaption>Courtesy of Adobe Stock</figcaption></figure>HONOLULU (Island News) -- The State of Hawaii is monitoring a widespread Microsoft outage on Thursday that has affected an estimated 13,000 executive-branch employees locally, and created challenges using email accounts.The outage hit Microsoft platforms on Thursday, Nov. 12, which left many users with trouble accessing Outlook along with other errors across other apps.Christine Sakuda, State Chief Information Officer with the Department of Accounting and General Services Office of Enterprise Technology Services, said the state began receiving indications of a problem around 8 a.m. Thousands of executive-branch employees were impacted and there is no restoration timeline confirmed.As email is not the most secure mode of communication during this time, the state has turned to other communication methods, including social media. Its websites also remain operational.The state is in regular contact with Microsoft, sharing updates with state leadership, agencies and the executive-branch IT network. The state is waiting for systems to be stable before announcing restoration.Sakuda continued speaking on their efforts saying, “We're doing everything that we can. We're leaving it to Microsoft since it is a Microsoft problem, and we don't want to get in the way of them solving the problem.”“We appreciate everyone's patience as Microsoft works to resolve the issue,” Sakuda added.--State agencies have released these service notices:Maui CountyCounty email systems are temporarily offline due to a Microsoft server processing issue. We are currently unable to send or receive messages. Microsoft is actively investigating the problem to restore full service as quickly as possible. If you need immediate assistance, please contact the appropriate County office by phone.County directory: www.mauicounty.gov/m/directoryHawaii Department of TransportationMicrosoft is experiencing a widespread service disruption affecting access to Exchange Online and Outlook resources across the Americas, impacting State of Hawaii users statewide. Users may be unable to access their mailboxes through Outlook and other connection methods. The disruption may also affect connectivity to other Microsoft 365 services. For urgent DOT inquiries please call 808-587-2160 instead of emailing.County of HawaiiThe County of Hawaii is currently experiencing a disruption of access to email due to the Microsoft service disruption affecting access to Exchange Online and Outlook services across the Americas.The County’s Department of Information Technology team is working with Microsoft to facilitate restoration of services as quickly as possible and will continue to do so until services are fully restored.Phone lines are not affected by the outage.The 9-1-1 Emergency Service as well as the HPD non-emergency line, 808-935-3311, remain fully operational.County of KauaiCounty of Kauai emails are currently down due to a widespread Microsoft service disruption.County offices are unable to receive email at this time. If you have an urgent matter, please call the Office of the Mayor at 808-241-4900.We will share an update once service is restored. Mahalo for your patience.For a full list of department contact numbers, visit www.kauairecovers.org/contact-us.</div></body>

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HONOLULU (Island News) -- The State of Hawaii is monitoring a widespread Microsoft outage on Thursday that has affected an estimated 13,000 executive-branch employees locally, and created challenges using email accounts. The outage hit Microsoft platforms on Thursday, Nov. 12, which left many users with trouble accessing Outlook along with...

Widespread Microsoft outage affects thousands of state workers' communications in Hawaii

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HONOLULU (Island News) -- The State of Hawaii is monitoring a widespread Microsoft outage on Thursday that has affected an estimated 13,000 executive-branc

Widespread Microsoft outage affects thousands of state workers' communications in Hawaii

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