<div>LOUISVILLE, Ky. (Nov. 12, 2026) — Louisville Gas and Electric Co. and Kentucky Utilities Co. have introduced a new interactive online map designed to make reporting streetlight outages faster and easier for customers across their Kentucky service territories.The new tool allows customers to locate a streetlight on a map, select the affected light and report an outage in just a few clicks. No account or sign-in is required, and customers can provide an email address to receive repair updates, including notification when service has been restored.The map covers more than 280,000 streetlights maintained by LG&E and KU, providing utility crews with more precise location information to help coordinate repairs.“Outdoor lighting plays an important role in community safety and our customers’ experience,” said John Bevington, LG&E and KU vice president of customer services. “This new map makes it easier to identify the affected streetlight, submit a report and receive repair updates — while giving our teams more accurate information to help address the issue.”The launch comes as the end of daylight saving time brings earlier sunsets and increased reliance on streetlights during evening hours.Customers can report an outage by visiting lge-ku.com/streetlight, selecting the affected streetlight and choosing “Report an issue.” They can then provide the requested information and optionally sign up for email updates.The map does not include privately owned streetlights or lights outside the utilities’ ownership or power supply. Highway streetlight outages should be reported to the Kentucky Transportation Cabinet through its online hazard reporting system.LG&E and KU emphasized that the tool should not be used to report electrical emergencies. Customers should stay away from downed power lines and report emergencies directly to LG&E at 502-589-1444 or 800-331-7370, or KU at 800-981-0600.</div>

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LOUISVILLE, Ky. (Nov. 12, 2026) — Louisville Gas and Electric Co. and Kentucky Utilities Co. have introduced a new interactive online map designed to make reporting streetlight outages faster and easier for customers across their Kentucky service territories. The new tool allows customers to locate a streetlight on a...

LG&E and KU launch interactive map to simplify streetlight outage reporting

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LOUISVILLE, Ky. (Nov. 12, 2026) — Louisville Gas and Electric Co. and Kentucky Utilities Co. have introduced a new interactive online map designed to make 

LG&E and KU launch interactive map to simplify streetlight outage reporting

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