<body><div><img src="https://img.particlenews.com/image.php?type=thumbnail_580x000&amp;url=3ZB7wM_1GvJQj7d00" alt="https://img.particlenews.com/image.php?url=3ZB7wM_1GvJQj7d00" width="1200" height="600" ><p>LANSING, Mich. (News 10) - Unemployment certification services are back up and running in Michigan after nearly a week of maintenance, with a new system that was overhauled from the ground up.</p><p>The new system went into effect at 8 a.m. The overhaul is supposed to provide a more streamlined, user-friendly experience for people managing unemployment.</p><h2>New website replaces previous system</h2><p>The new website, called MiUI, replaced the previous system, which was nearly 14 years old. It allows employers and unemployed workers to navigate a single location for all of their needs.</p><p>Jason Palmer, director of the Michigan Unemployment Insurance Agency, said the system “has been designed around the end user.”</p><p>“When we were designing the system, we put the claimant and the employer at front of mind,” Palmer said.</p><h2>Certifications and payments</h2><p>Palmer said the changes allow people to certify their benefits and report work searches from any phone, tablet or computer. Payments are now received every week instead of every two weeks.</p><p>“For the first time, people will be able to file claims or do their certifications right on their phone,” Palmer said. “And that’s what people expect these days. And that’s what we wanted to develop.”</p><p>Carrie Rosingana, CEO of Capitol Area Michigan Works, said her organization is helping people learn the new process.</p><p>“The new system is up, and we’re helping claimants at our office to be able to go through the new system, to make those claims that they need to, and to also just familiarize themselves with the changes to the new platform,” Rosingana said.</p><h2>Phone claims no longer available</h2><p>Some aspects of the previous system are gone, including the ability to submit a claim over a phone call. Palmer said there are options for people who still have questions.</p><p>“One of the things that we encourage folks to do is visit one of our offices,” Palmer said. “So we have 12 offices around the state. People can walk in, they can make an appointment.”</p><p>The state’s Unemployment Insurance Agency has created a toolkit and a series of videos on its website to help users get acquainted with the new system.</p><h2>Certifications missed during outage</h2><p>People who were unable to make claims during last week’s outage can complete those certifications now, Palmer told News 10. He said his team is ensuring every one of those certifications will be considered on time.</p><p><b>Stream News 10 Lansing on your favorite devices!</b> <b>Here’s how to download the News 10+ app on Roku, Fire TV or Apple TV.</b></p><p><i>Be the first to see the Mid-Michigan headlines you care about –</i> <i>download the News 10+ app</i> <i>and subscribe to our</i> <i>News 10 newsletter</i> <i>and</i> <i>YouTube page</i> <i>to receive the latest local news and weather.</i></p></div></body>

Block Source: WILX-TV

Misinformation

Clickbait

Old or repetitive news

Explicit content

Location not relevant

LANSING, Mich. (News 10) - Unemployment certification services are back up and running in Michigan after nearly a week of maintenance, with a new system that was overhauled from the ground up. The new system went into effect at 8 a.m. The overhaul is supposed to provide a more streamlined,...

Michigan unemployment certification services return with new MiUI system

NewsBreak

LANSING, Mich. (News 10) - Unemployment certification services are back up and running in Michigan after nearly a week of maintenance, with a new system th

Michigan unemployment certification services return with new MiUI system

Comments