<body><div><img src="https://img.particlenews.com/image.php?type=thumbnail_580x000&amp;url=0DM17E_1GoboOe300" alt="https://img.particlenews.com/image.php?url=0DM17E_1GoboOe300" width="1200" height="600" ><p>CEDAR RAPIDS, Iowa (KCRG) - Former customers of Devon Self Storage on Edgewood Road in Cedar Rapids say mice damaged belongings they cannot replace, and that getting help from management was another problem.</p><p>The former customers sent TV-9 videos from October. The videos show mice moving across the floor around belongings inside a unit at the facility.</p><h2>Damaged furniture and antiques</h2><p>Jodi Griffith said her family also found mice inside what is supposed to be a climate-controlled unit.</p><p>“There was mice chewing in the recliner, and then a dead mouse fell out,” Griffith said.</p><p>Griffith and her parents rented two units for months to keep their belongings safe. When they started moving out in September, they found mouse droppings, damaged furniture and antiques.</p><p>“It’s very frustrating and sad. It’s devastating to see the things my parents have lost,” Griffith said.</p><p>Her sister, Amy Becicka, helped their parents move everything out.</p><p>“It’s disappointing because you bring your things here and you’re trusting that they’re going to be well taken care of,” Becicka said.</p><h2>Customers say they couldn’t get answers</h2><p>Getting answers from management became another problem, according to the former customers.</p><p>“I started getting threats from management,” Griffith said.</p><p>TV-9 called the company but did not get any answers.</p><p>Multiple customers have posted similar complaints online describing mice, droppings and belongings damaged inside their units.</p><h2>Better Business Bureau recommends documenting damage</h2><p>Chris Coleman, president of the Iowa Better Business Bureau, recommends that anyone document damage with photos and video and reach out to the Iowa Attorney General’s Office.</p><p>“This is a pretty bad case, and this is really unfortunate to everybody that has some of their valuable possessions and some of their prize memories stored in this place,” Coleman said.</p><p>The sisters have since moved their family’s belongings out. Griffith said what was lost cannot be replaced.</p><p>“You trust people, and this is what happens, and it’s sad,” Griffith said.</p><h2>Corporate response</h2><p>The company that owns Devon Self Storage sent a response saying, “We are actively reviewing the matters raised at the Cedar Rapids location. Because the allegations involve individual customer accounts and circumstances, we are unable to comment publicly.”</p></div></body>

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CEDAR RAPIDS, Iowa (KCRG) - Former customers of Devon Self Storage on Edgewood Road in Cedar Rapids say mice damaged belongings they cannot replace, and that getting help from management was another problem. The former customers sent TV-9 videos from October. The videos show mice moving across the floor around...

Mice, damaged belongings found inside Cedar Rapids storage facility

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CEDAR RAPIDS, Iowa (KCRG) - Former customers of Devon Self Storage on Edgewood Road in Cedar Rapids say mice damaged belongings they cannot replace, and th

Mice, damaged belongings found inside Cedar Rapids storage facility

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