<body><div><figure><img src="https://img.particlenews.com/image.php?type=thumbnail_580x000&amp;url=0oxifl_1CkBK4hy00" alt="https://img.particlenews.com/image.php?url=0oxifl_1CkBK4hy00" width="900" height="506" ></figure>KINGSPORT, Tenn. (WJHL) – More homeowners in Northeast Tennessee are feeling the effects of Yurezz Home Center’s closure. One Church Hill couple said they were able to move into their home, but are still facing issues.“We found this one first and loved it,” Jessica Burke said. “So it was kind of like love at first sight. And we had to have it. So we talked to them starting in December about the steps that we have to take with getting the home.” For Jessica Burke and Cody Smith, it’s been a long and stressful journey to complete their home after their purchase.“It really didn’t feel like it was going to be what it turned into because it was moving so fast in the beginning,” Burke said. “Two weeks after our house was delivered, we reached out to them and our service tech, who was assigned to us, and I think she called Cody and kind of gave a general idea of how things should work, and we still weren’t sure. Then I didn’t hear from her for two more weeks, and that’s when I had to keep emailing them, calling them, and just trying to get any information. And the sales team was always there to say, oh, we’ll try to get somebody for you. So from the beginning, we never got a timeline, or any ideas about their plans for things.”Yurezz said it would take 90 days for the home to be delivered and to be move-in ready, yet the family of five remained in a one-bedroom apartment for over six months. As time passed, Burke said her family began to worry. “I have her little crib in the kitchen. We have our boys sleeping in the living room, and then we have our bedroom,” Burke said. Now that they are in their completed home, issues continue to pop up.“Our front doors are not shutting all the way; they don’t latch,” Burke said. “Our storm doors aren’t installed on the side and back doors. We can’t lock our doors because we don’t have our keys, so we are getting new door knobs and locks for those. Our kitchen sink doesn’t work right now, our kitchen faucet is leaking, our shower’s leaking. There’s a piece of the siding called Z flashing that’s missing that they were supposed to order back in the first of May and they installed it without it. So I made them aware of that.” News Channel 11 contacted Yurezz Home Center for a second time on Friday after first reaching out on Thursday. The company’s response is below: <blockquote>“Special Message from Yurezz Home Center, IncAs many of you may know, Yurezz Home Center, Inc. made the difficult decision to pause its retail operations. We are currently operating on a very limited scale while we assess out next steps. We understand the inconvenience that this uncertainty causes our customers and contractors and want to be sure you are able to reach us when you need us. Please direct inquiries to (info@yurezz.com ) and we will respond as quickly as we can. Thanks for your support and we will share additional information as it becomes available. “</blockquote>News Channel 11 also reached out to the Tennessee Attorney General; at that time, two additional complaints about the company had been filed.</div></body>

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KINGSPORT, Tenn. (WJHL) – More homeowners in Northeast Tennessee are feeling the effects of Yurezz Home Center’s closure. One Church Hill couple said they were able to move into their home, but are still facing issues. “We found this one first and loved it,” Jessica Burke said. “So...

More NETN homeowners reporting issues with Yurezz Home Center

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