<div>Looking to enhance your professional and customer service skills? Well, you won’t want to miss the 406 Workforce: A Workforce & Hospitality Training Program, scheduled to be in Sidney, Wednesday, May 21.Attendance is free and this program has been customized specifically for the Montana workforce. Lisa Jones will be instructing the class, which will be held from 9 a.m.-12 p.m. MT at the Richland County MSU Extension Office, 1499 N. Central Ave.Jones has worked in tourism, recreation, and conservation communications for more than 30 years, and owned her own public relations business for 20 of those, specializing in marketing, crisis communications, strategic planning, and sustainable tourism. She has also taught workforce training at Flathead Valley Community College for over 20 years.This training session will equip attendants with powerful workplace strategies from several perspectives such as, you and your customer, you and your business, you and yourself, and you and conflict, implementing powerful thinking approaches.When participants leave, they will understand their circle of control and influence, will be better able to choose how to present themselves professionally, describe their own value, listen and question to understand customers’ needs, understand the value of different generations working together, positively represent and support their employers, and be able to navigate conflict with confidence.This training is one of many in eastern Montana, but must have attendants registered in order to happen. It is open to the public and appropriate for anyone looking to enhance their workforce skills. Those interested can reserve their spot online by scanning the QR code. It will be presented in Malta, May, 14 in the Lodge Room at the Great Northern Hotel, 2 S. 1st St. E .; Glasgow, May 15 in the Convention Center at Cottonwood Inn & Suites, 54250 US-2; Wolf Point, May 16, at the GNDC Conference Room, 233 Cascade St .; Scobey, May 19, at the Nemont Friendship Room, 61 MT-13; Plentywood, May 20, in the Jubilee Room at the Sheridan County Courthouse, 100 W. Laurel Ave .; Sidney, May 21, at the Richland County MSU Extension Office, 1499 N. Central Ave .; and Glendive, May 22, in the Ullman Center at Dawson Community College, 300 College Dr. This professional development opportunity is being made possible by the LOR Foundation.For questions or more information, contact Sara Engle, Montana Department of Labor & Industry, at [email protected] or call 406-594-4699.</div>

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Looking to enhance your professional and customer service skills? Well, you won’t want to miss the 406 Workforce: A Workforce & Hospitality Training Program, scheduled to be in Sidney, Wednesday, May 21. Attendance is free and this program has been customized specifically for the Montana workforce. Lisa Jones will...

406 Workforce: A Workforce & Hospitality Training Program, May 21

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Looking to enhance your professional and customer service skills? Well, you won’t want to miss the 406 Workforce: A Workforce & Hospitality Training Progra

406 Workforce: A Workforce & Hospitality Training Program, May 21

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