While the digital pandemic that left thousands of passengers stranded at the airport for hours (forcing flight attendants to issue handwritten boarding passes) has since been resolved, Delta Air Lines still has a bone to pick with Microsoft and CrowdStrike . According to a report by CNBC , the airline has hired prominent attorney David Boies to seek damages from Microsoft and CrowdStrike.
Shortly after the discovery of the massive global IT outage, Microsoft issued a statement indicating that it had fixed the issue and recommended restarting devices up to 15 times to speed up recovery. Affected users were quick to shift blame for the outage to Microsoft, though it was later confirmed that the tech giant wasn't at fault.
Following the unfortunate incident, CrowdStrike lost almost one-quarter of its value in two trading days, with its shares falling by up to 5% after Delta hired Boles to seek damages from the company.
For context, the massive outage set back Delta Air Lines approximately $350 million to $500 million, translating to over 176,000 refund and reimbursement requests. It's worth noting that up to 7,000 people canceled their flights.
Delta is seemingly among the first companies affected by the buggy update to file a lawsuit against CrowdStrike and Microsoft. I guess CrowdStrike will need more than $10 erroneous Uber Eats gift cards to remedy the situation.
This is a developing story; we'll keep you posted with more information as it becomes available.
Get updates delivered to you daily. Free and customizable.
It’s essential to note our commitment to transparency:
Our Terms of Use acknowledge that our services may not always be error-free, and our Community Standards emphasize our discretion in enforcing policies. As a platform hosting over 100,000 pieces of content published daily, we cannot pre-vet content, but we strive to foster a dynamic environment for free expression and robust discourse through safety guardrails of human and AI moderation.
Comments / 0