A lot of preconceptions and thought processes are going out the window at Guardian Healthcare, which boasts 35 skilled nursing facilities and more than 3,800 residents in Pennsylvania and West Virginia. That’s to make way for better collaboration and more localized decision-making.

Guardian President and CEO Michael Herald explains how other providers can follow suit if they’re looking to deliver better care and increase their capabilities. Herald outlines his company’s growing support system and its unique vision for success in this podcast moderated by McKnight’s Executive Editor James M. Berklan.