Inside Lowe’s hands-on anti-theft system that sees workers track down thieves stealing from store
BEHIND-the-scenes video has revealed how cops and store employees work together to track down serial shoplifters.
A police officer was brought behind closed doors at a Florida Lowe's to take a look at security footage used to track a criminal who stole from the popular improvement store.
The video, posted by Real World Police, shows the officer walking into the store to meet with Gabriel, a member from the Lowe's security team who had reported a serial shoplifter was on the prowl.
"Basically he came to my store and got me for like two big tools, about $1,200," Gabriel told the officer.
The police officer was taken into a small room where the security team reviews live video from around the store.
Gabriel provided more context, explaining that the shoplifter had walked through the store for a few minutes, before grabbing two large tools and placing them in his car.
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"He had somebody waiting for him, so he went in the passenger side and they drove off," he said.
The outcome of the collaboration between the cop and worker was unclear, but viewers had plenty to say about the strategy in the YouTube comments.
"Wish they'd use those cameras to get the Lowe's employees at Somerset Lowe's to do some work and stop talking to each other and help me out when I need it," one customer complained.
One person thought the old-school security cameras weren't receiving a fair assessment.
"Don't be fooled by what someone is calling a low-tech system. You would be surprised what that system can do!" they wrote.
Retail theft has become a $94.5billion problem, according to an Insider report.
Insider recently took a look into the new security systems at Lowe's, from cages locking up valuable items to alarm systems tagged to smaller products.
Lowe's is not the only retailer to crackdown on theft following major financial losses.
The store has followed in the footsteps of many others, such as Target, Walmart, and Dollar General.