It's been months since Reno and Washoe County officials pledged to find solutions to an ongoing problem: the lack of an automatic aid agreement for medical calls.

The issue came to a head in June when a car slammed into the Great Clips Salon in south Reno. The closest medical crew was not called that day because there is no automatic aid agreement. The result was a ten minute delay in getting life saving help to the scene.

A Regional Working Group tasked with finding solutions has met six times but has yet to make any requests or proposals according to city of Reno spokesperson Rebecca Venis. A facilitator has now been brought in to help the different entities come together and move forward. The cost for the facilitator will be just under $75,000 according to the city. That cost will be shared by Reno, Sparks and Washoe County.

The biggest issue, according to Truckee Meadows Fire Chief Charlie Moore is the need for a regional emergency dispatch system so that people calling in don't get passed from one agency to another so that help can be dispatched.

Moore says even though a facilitator has been called in there is no impasse. He says these are complicated issues which take a lot of work to sort out.

Right now there are no plans for another meeting of the Regional Working Group.

We'll keep you updated on any new developments.