President and CEO of the Better Business Bureau of Chicago and Northern Illinois Steve Bernas joins Wendy Snyder, filling in for Bob Sirott, to talk about what banks plan to do about the recent Zelle scams and an increase in Medicare open enrollment scams. He also shares details about checking with your doctor’s office before paying a bill.
Could banks reimburse customers for Zelle scams?
FILE - Sen. Elizabeth Warren, D-Mass., on a screen in the background, questions witnesses about Zelle, during a Senate Banking Committee annual Wall Street oversight hearing, Sept. 22, 2022, on Capitol Hill in Washington. On the panel from left, Wells Fargo & Company CEO and President Charles Scharf, Bank of America Chairman and CEO Brian Thomas Moynihan, JPMorgan Chase & Company Chairman and CEO Jamie Dimon, Citigroup CEO Jane Fraser, Truist Financial Corporation Chairman and CEO William Rogers Jr., U.S. Bancorp Chairman, President, and CEO Andy Cecere, and The PNC Financial Services Group Chairman, President, and CEO William Demchak. (AP Photo/Jacquelyn Martin)