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Photograph: Gregory Bull/AP
Photograph: Gregory Bull/AP

Concern as Twitter stops enforcing policy against Covid-19 misinformation

This article is more than 1 year old

Unannounced change in rules was made last week as health experts stress importance of combating disinformation

Twitter will no longer enforce its policy against Covid-19 misinformation, raising concerns among public health experts that the change could have serious consequences if it discourages vaccination and other efforts to combat the still-spreading virus.

Eagle-eyed users spotted the change on Monday night, noting that a one-sentence update had been made to Twitter’s online rules: “Effective November 23, 2022, Twitter is no longer enforcing the COVID-19 misleading information policy.”

By Tuesday, some Twitter accounts were testing the new boundaries and celebrating the platform’s hands-off approach, which comes after Twitter was bought by Elon Musk.

“This policy was used to silence people across the world who questioned the media narrative surrounding the virus and treatment options,” tweeted Dr Simone Gold, a physician and leading purveyor of Covid-19 misinformation. “A win for free speech and medical freedom!”

BREAKING: Twitter has stopped enforcing its COVID-19 Misinformation Policy as of November 23rd.

This policy was used to silence people across the world who questioned the media narrative surrounding the virus and treatment options.

A win for free speech and medical freedom! pic.twitter.com/Mj56R3rSsG

— Dr. Simone Gold (@drsimonegold) November 29, 2022

Twitter’s decision to no longer remove false claims about the safety of Covid-19 vaccines disappointed many public health officials, however, who said it could lead to more false claims about the virus, or the safety and effectiveness of vaccines.

“Bad news,” tweeted epidemiologist Eric Feigl-Ding, who urged people not to flee Twitter but to stay and stand up for accurate information about the virus. “Stay folks – do NOT cede the town square to them!”

The virus, meanwhile, continues to spread. Nationally, new Covid cases averaged nearly 38,800 a day as of Monday, according to data from Johns Hopkins University – far lower than last winter’s rate but a vast undercount because of reduced testing and reporting. About 28,100 people with Covid were hospitalized daily and about 313 died, according to the most recent federal daily averages.

Cases and deaths were up from two weeks earlier. Yet a fifth of the US population has not been vaccinated, most Americans have not gotten the latest boosters and many have stopped wearing masks.

Twitter has quietly changed their policies to allow COVID-19 misinformation. This change will literally kill people.https://t.co/qtNS6Xeq7A pic.twitter.com/8AEXiAPS9V

— Dr. Lucky Tran (@luckytran) November 29, 2022

Musk, who has himself spread Covid misinformation on Twitter, has signaled an interest in rolling back many of the platform’s previous rules meant to combat misinformation.

Last week, Musk said he would grant “amnesty” to account holders who had been kicked off Twitter. He has also reinstated the accounts for several people who spread Covid misinformation, including that of Congresswoman Marjorie Taylor Greene, whose personal account was suspended earlier this year for repeatedly violating Twitter’s Covid rules.

Greene’s most recent tweets include several questioning the effectiveness of masks and making baseless claims about the safety of Covid vaccines.

Since the pandemic began, platforms like Twitter and Facebook have struggled to respond to a torrent of misinformation about the virus, its origins and the response to it.

Under a policy enacted in January 2020, Twitter prohibited false claims about Covid-19 that the platform determined could lead to real-world harm. More than 11,000 accounts were suspended for violating the rules, and nearly 100,000 pieces of content were removed from the platform, according to Twitter’s latest numbers.

Despite its rules prohibiting Covid misinformation, Twitter has struggled with enforcement. Posts making bogus claims about home remedies or vaccines could still be found, and it was difficult on Tuesday to identify exactly how the platform’s rules may have changed.

3) Twitter's data shows 11,000 accounts were suspended under the #COVID misinformation policy— with almost 100,000 pieces of content were removed since 2020.

Guess these accounts coming back soon. Time to roll up the sleeves to fight. Don’t back down.https://t.co/Q7NYHmsxMA pic.twitter.com/T3RrJz0RIr

— Eric Feigl-Ding (@DrEricDing) November 29, 2022

Messages left with the San Francisco-based social media company seeking more information about its policy on Covid-19 misinformation were not immediately returned on Tuesday.

A search for common terms associated with Covid misinformation yielded much misleading content, but also revealed automatic links to helpful resources about the virus as well as authoritative sources such as the Centers for Disease Control and Prevention.

Dr Ashish Jha, the White House’s Covid-19 coordinator, said on Tuesday that the problem of Covid misinformation is far larger than one platform, and that policies prohibiting Covid misinformation weren’t the best solution anyway.

Speaking at a Knight Foundation forum on Tuesday, Jha said misinformation about the virus spread for a number of reasons, including legitimate uncertainty about a deadly illness. Simply prohibiting certain kinds of content was not going to help people find good information, or make them feel more confident about what they are hearing from their medical providers, he said.

“I think we all have a collective responsibility,” Jha said of combating misinformation about Covid. “The consequences of not getting this right – of spreading that misinformation – is literally tens of thousands of people dying unnecessarily.”

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