The Maryland Transportation Authority reminds all customers that just two days remain to pay video tolls within the grace period.
The Customer Assistance Plan has been in effect for nine months as a limited-time opportunity, offering a civil penalty waiver grace period for Video Tolls.
The MDTA urges customers to take advantage by paying unpaid balances in full by 11:59 p.m. November 30, 2022.
In February, the MDTA Board approved the nine-month Customer Assistance Plan. Since then, for every Video Toll transaction paid in full while the plan is in place, the corresponding civil penalty is waived. In addition, toll debt referrals to CCU and to MDOT MVA were ceased until December 1. As of November 27, 2022, $137 million in civil penalties have been waived for approximately 756,000 drivers and businesses that have paid their outstanding Video Tolls.
On Thursday, December 1, toll debt referrals to Central Collection Unit for collections actions and to the MDOT Motor Vehicle Administration for vehicle registration suspensions will resume.
Before the grace period ends, MDTA also encourages all E-ZPass customers who had any periods with insufficient funds on their accounts, to check all of their license plates for Video Tolls at Find My Tolls. Since Video Tolls are recorded to the registered vehicle owner and are separate from E-ZPass accounts, replenishing E-ZPass account funds will not pay for outstanding Video Tolls.
Please be aware the Customer Assistance Plan is not toll forgiveness, nor is it an elimination of tolls owed. Tolling remains in effect statewide and drivers are responsible for paying the outstanding toll amount.