WHITE COUNTY, Ark. — Several Arkansas counties are still seeing issues weeks after they first reported that system servers were going down.
These technical issues are the case for many locations like the White County Assessors Office, where some workers said it feels reminiscent of the past.
"I started working here in [1985] before there was a computer in our office," White County Assessor Gail Snyder said. "So I was like, 'okay girls, we're going back in time.'"
Most of us would call it a headache, but for Snyder and her team, they're still working – despite the issues with their technology.
"I've been giving them a hard time about, back in the '80s we didn't have all this," she said. "So I've had a good time with it."
They've made the most of it now, but when the system they use initially went down a couple weeks ago, that wasn't the case. Snyder said it was a headache at first, and they weren't alone in feeling that way.
"Even the assessors all over the state have been very good and understanding," Snyder said. "We talked and we're all pretty much on the same page."
The system, run by Apprentice Information Systems, is used by multiple other counties in Arkansas.
We reached out to the company and were told that our request for comment would be passed along to upper management. At the time of this story, we have not heard back.
But despite all of the hiccups, Snyder said they've still made things happen.
"Making their way through it and doing fine," she said. "Computers were put on this Earth to make life easier, but you still learn how to make life work."
That consists of pencil marks instead of keystrokes, laptops borrowed from other offices, and files to work through once the system is back online.
That has become the norm for them. Snyder said it's been an adjustment, but it's one that they're getting used to.
"We can take care of everything," she said. "It may take us a bit longer, be a little patient, but we are open and we're able to continue working."
Snyder said she's hoping their system is back up and running by Wednesday.