Here are phone numbers, websites and email addresses for property insurance companies serving Florida. Unless they need emergency repairs, policyholders are urged to first contact their insurers with damage claims before signing over their benefits rights to repair contractors. Most of the companies listed below enable policyholders to initiate claims at their websites. Not all companies list email addresses on their websites.
Policyholders needing assistance with claims are urged to call the Florida Department of Financial Services’ Insurance Claims Assistance Hotline, toll-free at 877-693-5236.
Property & Casualty
American Platinum Property and Casualty — Phone: 800-425-9113 or 954-958-1200. Web: americanplantinumpcic.com. Email: customerservice@americanplantinumpcic.com
American Strategic Insurance Corp. — Phone: 866-274-5677. Web: americanstrategic.com. Email through online portal: https://www.americanstrategic.com/claims-center/report-a-claim
Assurant (American Bankers Insurance Company of Florida) — Web: assurant.com. Phone: 800-358-0600.
Auto Club Insurance Company of Florida — Auto and home insurance Phone: 800-929-4333. Flood claims: 800-759-8656. Web: autoclubfl.com. Email for auto and home insurance: Customer.Support@AutoClubFL.com. Email for flood insurance: Claims@floodpro.net
Bankers Insurance Group — Phone: 727-308-0496. Web: bankersinsurance.com. Email: newclaim@bankersinsurance.com
Castle Key Indemnity and Castle Key Insurance — Web: allstate.com. Phone: 800-255-7828.
Citizens Property & Casualty Corporation — Web: citizensfla.com. Phone: 866-411-2742. Email through web portal: citizensfla.com/claims.
Edison Insurance Company — Web: edisoninsurance.com. Phone: 888-683-7971. Email: yourvoice@edisoninsurance.com
FedNat Insurance Company — Web: fednat.com. Phone: 800-293-2532.
Florida Family Insurance Company — Web: floridafamily.com. Phone: 888-486-4663. Email: claims@floridafamily.com
Florida Peninsula Insurance Company — Web: floridapeninsula.com. Phone: 866-549-9672. Email: csclaims@floridapeninsula.com
Frontline Insurance — Web: frontlineinsurance.com. Phone: 866-673-0623. Email through online portal: claims.frontlineinsurance.com/#/choice-op
Heritage Property & Casualty Insurance — Web: heritagepci.com. Phone: 855-415-7120. Emergency repair services request via web portal: heritagepci.com/emergency-repair-dispatch
Homeowners Choice Property & Casualty Insurance — Web: hcpci.com. Phone: 866-324-3138. Email: FNOL@hcpci.com.
Monarch National Insurance — Web: monarchnational.com. Phone: 800-293-2532.
Olympus Insurance Company — Web: olympusinsurance.com. Phone: 866-281-2242. Email: olympusclaims@oigfl.com
Progressive Property Insurance Company — Web: progressive.com/answers/florida-home-insurance/. Phone: 800-776-4737. Email through web portal: progressive.com/contact-us
Safe Harbor Insurance Company — Web: safeharborflorida.com. Phone: 866-482-5246. Email: wecare@cabgen.com
Security First Insurance — Web: Securityfirstflorida.com. Phone: 877-581-4862.
Southern Oak Insurance Company — Web: southernoak.com. Phone: 877-900-3971. Email through web portal: southernoak.com/contact-us
State Farm Florida — Web: statefarm.com/local/florida. Phone: 800-732-5246.
Tower Hill Insurance — Web: thig.com. Phone: 800-342-3407. Email: claims@twig.com.
TypTap Insurance Company — Web: typtap.com. Phone: 844-289-7968. Email: fnol@typtap.com.
United Property & Casualty Insurance Company — Web: upcinsurance.com. Phone: 888-256-3378. Email through web portal: claims.upcinsurance.com
United Services Automobile Association — Web: usaa.com. Phone: 800-531-8722.
Universal Property & Casualty Insurance Company — Web: universalproperty.com. Phone: 800-470-0599.
U.S. Coastal Property & Casualty Insurance Company — Web: uscoastalpc.com. Phone: 866-482-5246. Email: wecare@cabgen.com
Vyrd — Web: vyrd.co. Phone: 844-217-6993.
Weston Insurance — Web: weston-ins.com. Phone: 877-505-3040. Email: claims@weston-ins.com.
Flood insurance
Contact your property and casualty insurer if they service your National Flood Insurance Program policy. If you are unsure of which company services your policy, call the National Flood Insurance Program at 877-336-2627. The following companies also sell NFIP policies and excess flood policies:
Neptune Flood — Web: neptuneflood.com. Phone: 727-202-4815. Email: support@neptuneflood.com.
Rocket Flood — rocketflood.com. Phone: 888-871-2237.
The Flood Insurance Agency — Web: thefloodinsuranceagency.com. Phone: 877-356-6348. Email: info@thefloodinsuranceagency.com.
Wright Flood — Web: wrightflood.com. Phone: 800-725-9472. Email: floodclaims@weareflood.com.
Ron Hurtibise covers business and consumer issues for the South Florida Sun Sentinel. He can be reached by phone at 954-356-4071, on Twitter @ronhurtibise or by email at rhurtibise@sunsentinel.com.
