A woman renting an apartment in Salt Lake City is accusing the property management company of negligence after her bedroom ceiling caved in, followed by a major water leak.
Nicole Miceli moved into the apartment managed by Wolfnest Property Management located in Sandy back in April.
Miceli told 2News that she alerted management of concerns she had about leaks upon moving in before one happened in her bedroom in May.
“May 12, that's when the first major leak kind of happened,” she said. “Needless to say I've been nervous ever since then."
Nicole said after that first big leak in May, apartment management never sent anyone to clean the carpets. She said the same thing happened with the big leak from a week ago.
“No one has come to sanitize anything, clean, anything, even if it wasn't sewage, like how do I know what's in that water or how long that water's been sitting up there?" she said.
Miceli said she took a week off work to go on vacation with her family at the end of July. When she got home, she found that her bedroom ceiling had fallen through.
“I came home to the hole and drywall hanging down. It took them a week to get someone out to patch it, and then days later this happened,” said Miceli, referring to the flood water that poured into her bedroom during one of the recent rain storms.
Miceli has numerous maintenance requests documented regarding leaks in the apartment.
She told 2News she’s been sleeping on couches because she does not feel safe sleeping in her bedroom, claiming a roof worker who came over to look at the damage pointed out what looked like black mold to her.
“I've asked for a mold check since May, which seems valid because there has been rain on and off since Maywhat's to say, it's not building up?” she said.
The tenant also said she’s very worried the ceiling will cave in again.
“How am I to know when it’s going to happen next? It terrifies me sleeping underneath here, especially when the roofer was like ‘oh yeah, all across here– this is water damage’."
Miceli said she doesn’t feel her concerns are being heard.
She requested help to stay in a hotel or motel until the apartment is evaluated and her concerns are fixed but hasn’t received a clear answer.
“I definitely feel neglected”, she said. “I moved out here away from family, I've got no resourcesand I can’t afford to go to a hotel”.
Miceli said as she sought answers, her latest calls and messages to the property management team have gone unanswered.
She is now looking into legal help and hopes to get out of her lease so she can start fresh in a reliable apartment.
2News reached out to Wolfnest Property Management several times on Monday and requests for comment went unanswered.