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Multiple stranded in Winston-Salem amid Greyhound delays

Multiple stranded in Winston-Salem amid Greyhound delays
NEW THIS EVENING SEVERAL PEOPLE WERE END UP STRANDED AT A TRIBE BUS STATION AFTER BEING DROPPED OFF OVERNIGHT ONE PASSENGER TOLD US THAT THEIR BUS ARRIVED AT THE GREYHOUND. UP ON 5TH STREET. SHE SAYS THAT THEY WERE STUCK THERE SINCE 8:30 LAST NIGHT. SHE SAYS THE DRIVER TOLD PASSENGERS THAT HE WAS OFF DUTY AND HAD TO LEAVE BUT WOULD MAKE SURE ANOTHER DRIVER WOULD COME WE’RE TOLD A TOTAL OF 17 PASSENGERS WERE STRANDED. IT WASN’T UNTIL FOR THIS MORNING WHEN THE PASSENGERS WERE PLACED ANY HOTEL ROOM GREYHOUND SENT US A STATEMENT. IT READS IN PART QUOTE DUE TO AN UNEXPECTED SCHEDULE CANCELLATION CUSTOMERS REPLACE ANY HOTEL AND HAD BEEN RESCHEDULED FOR DEPARTURE THIS EVENING. THIS COMES AFTER A S
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Multiple stranded in Winston-Salem amid Greyhound delays
Multiple people are stranded at a local bus station after being dropped off there overnight. Several passengers spoke with WXII and said that their bus arrived at the Greyhound Bus Stop at 100 West Fifth St. and they'd been stuck outside of the station since 8:30 p.m. Friday. "The bus driver said that he had to leave, he was off duty. He would make sure that someone was coming. He waited for like an hour and said someone was coming and for us to wait," said Teresa Herren, a passenger who had taken the bus ride from Raleigh at 3 p.m. Teresa went on to share how she and other passengers called officials with the bus company who got all 17 stranded passengers hotel rooms at about 4 a.m. Saturday morning. She also said that officials told them to return to the bus station at 10 a.m. Saturday and that their bus would be leaving at 11:30 a.m. As of publishing this article, the passengers have not yet been picked up. "I left all my things on the bus last night, thinking it was safe," said Herren. "And now I understand it may not be my bus and I do not know where my things are." A similar situation happened in Raleigh Thursday evening when multiple were left stranded overnight after a bus driver locked the bus and left. According to WRAL, a Greyhound spokesperson offered this statement regarding the incident:"We appreciate the patience of our customers as we worked through scheduling delays in Raleigh. According to regulations, drivers must meet a set number of rest hours. When there are changes for any reason within our network, occasionally those rest hours may be impacted. Our schedules are back on track and customers are now headed to their final destinations."WXII reached out to Greyhound for a statement regarding the delays in Winston-Salem specifically and an official spokesperson said the following;"Due to an unexpected schedule cancellation, customers were placed in a hotel and have been rescheduled for departure this evening. We appreciate the patience of our passengers as we navigate this busy holiday weekend."

Multiple people are stranded at a local bus station after being dropped off there overnight.

Several passengers spoke with WXII and said that their bus arrived at the Greyhound Bus Stop at 100 West Fifth St. and they'd been stuck outside of the station since 8:30 p.m.
Friday.

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"The bus driver said that he had to leave, he was off duty. He would make sure that someone was coming. He waited for like an hour and said someone was coming and for us to wait," said Teresa Herren, a passenger who had taken the bus ride from Raleigh at 3 p.m.

Teresa went on to share how she and other passengers called officials with the bus company who got all 17 stranded passengers hotel rooms at about 4 a.m. Saturday morning. She also said that officials told them to return to the bus station at 10 a.m. Saturday and that their bus would be leaving at 11:30 a.m. As of publishing this article, the passengers have not yet been picked up.

"I left all my things on the bus last night, thinking it was safe," said Herren. "And now I understand it may not be my bus [that returns] and I do not know where my things are."

A similar situation happened in Raleigh Thursday evening when multiple were left stranded overnight after a bus driver locked the bus and left. According to WRAL, a Greyhound spokesperson offered this statement regarding the incident:

"We appreciate the patience of our customers as we worked through scheduling delays in Raleigh. According to regulations, drivers must meet a set number of rest hours. When there are changes for any reason within our network, occasionally those rest hours may be impacted. Our schedules are back on track and customers are now headed to their final destinations."

WXII reached out to Greyhound for a statement regarding the delays in Winston-Salem specifically and an official spokesperson said the following;

"Due to an unexpected schedule cancellation, customers were placed in a hotel and have been rescheduled for departure this evening. We appreciate the patience of our passengers as we navigate this busy holiday weekend."