Hurricane season 2022: Polk County emergency numbers
County
Citizens Information Line 863-401-2234, or 863-401-2222 or 866-661-0228 toll free.
Polk County Animal Services 863-577-1762
Polk County Waste: 863-284-4319
Polk County Emergency Management 863-298-7000 Local / 800-780-5346 Toll Free
Polk County Sheriff 863-298-6200
Polk County Special Needs Program (Pre-registration) 863-298-7027
The Salvation Army: West Polk County 863-940-9696, East Polk County 863-291-5107
Polk County Utilities: 863-298-4100
Polk County Red Cross: 863-294-5941
United Way Information Referral Service 211 / 888-370-7188 or Text Zip Code to 898-211
Lakeland
Lakeland Electric:
- Automated Outage Reporting 866-834-4248, or https://lakelandelectric.com/storms-and-outages.
- Customer Service Call Center 863-834-9535
- Fallen Power Lines/Water Outages 866-834-4248
Lakeland Water Utilities: 863-834-8316
Medically Essential Program 863-834-1555
City of Lakeland Tree and Lawn Debris Removal 863-834-8773
Lakeland Police Department (Non-Emergency): 863-834-6900
Lakeland Fire Department (Non-Emergency): 863-834-8200
City of Lakeland Hurricane Guide: https://cdn.kubra.com/a/lakelandelectric/assets-docs/Hurricane%20Guide%202021.pdf
Auburndale
Auburndale City Hall: 863-965-5530
American Red Cross of Central Florida: 813-348-4820
United Way of Central Florida Crisis Help: 888-370-7188
Auburndale Police Department: 863-965-5555
Auburndale Fire Department: 863-965-5522
Bartow
City of Bartow: 863-534-0100
Bartow Police Non- Emergency Number: 863-534-5034
Greater Bartow Chamber of Commerce: 863-533-7125
Community Health - Preparedness Office in Bartow: 863-519-7900
Lake Wales
City Hall: 863-678-4182
Lake Wales Police: 863-678-4223
Lake Wales Fire: 863-678-4203
Utilities Administration: 863-678-4182
Utilities Customer Services: 863-678-4182
After Hours Emergency: 863-632-2349
Water/Sewer Emergencies: 863-632-2349
Winter Haven
Soto Hurricane Resource: 407-452-1171
Winter Haven Water: 863-291-5853
Florida Emergency Information 24-hour Hotline: 800-342-3557
City: 863-291-5600
City of Winter Haven Waste Management: 863-291-5756
Winter Haven Police: 863-291-5858; Non-Emergency Number: 863-401-2256
Health Department: 863-519-7542
Winter Haven Housing Authority: 863-294-7369
Haines City
Public Works/infrastructure Director James Keene (Transportation, storm water, sanitation, fleet maintenance): 863-421-3777
Soto Hurricane Resources HC: 407-452-1171
Haines City Fire: 863-421-3611
Haines City Police: 863-421-3636
Other
State of Florida TDD Number for Hearing Impaired: 863-834-8333
Federal Emergency Management Agency: 800-621-3362
National Weather Service: 813-645-2323
TECO Energy Power Outages: 877-588-1010
Spectrum Internet Storm Center: 833-267-6094
Florida Division of Emergency Management: 850-815-4000
On the Radio
Two stations are designated as the primary emergency broadcast stations for Polk County.
- WONN - 1230 AM & 107.1 FM
- WPCV - 97.5 FM