GARLAND COUNTY, Ark. (KATV) — The story of one Arkansas woman who desperately needed 911, but help never came...

While it’s 2022 and most are pretty text message savvy, or can conduct business without making a phone call, texting 911 is not necessarily an option for all Arkansans.

Lisa Wilson called KATV News in Little Rock after she initially thought her local authorities failed to come to her aid, but we learned there was more to this story.

“Very scary, I thought I was going to lose my life that night ... I was sure of it," Wilson said.

Fearful for her life on that night, Wilson said she couldn't call 911 for help, so she texted instead.

“I was in a domestic battery situation and I was unable to call 911 at the time because I was told things would happen and so I thought I could text 911 and no one ever responded. No one ever came,” Wilson described.

She said she was under the impression that Garland County authorities failed to come to her aid.

“I felt like no one is helping me, no one is there for me. I was alone, very scared,” she said. “We're in a secluded area and I knew if I went to my car, he would hear me - any noise I would make. I literally sat there all night long in my bathroom, just sat there where I was attacked three times."

KATV News submitted inquiries and requests for information, and it turns out Garland County doesn’t offer 911 texting.

In a written response to our inquiry, they cited multiple reasons for not having 911 texting capabilities including call-routing issues associated with capability and the fact there is no location data passed via text making it difficult to determine a "callers" location.

KATV also contacted the county judge for comment.

“Obviously our goal is to provide the best service we can for our residents as far as public safety, but I don't think that that is going to enhance it any right now," said Garland County Judge Darryl Mahoney. "Hopefully they will improve that over the next years and we will be able to do it."

Mahoney added your best bet is to still dial 911 even if you can’t speak.

Call 911 even if you don't say anything. That can be pinged, the phone call can be accepted," he said. "I know that there is a lot of 911 calls that there is no one on the other end and we still follow up. If you are in an emergency situation, call 911."

While Garland County does not have 911 texting capabilities, other Arkansas cities and municipalities such as Jonesboro and Bentonville do according to the Arkansas Division of Emergency Management.