Getting your COVID-19 test results is testing people’s patience in Dane County.
Many test sites are extending their anticipated turnaround times due to the sheer number of people looking to see if they have COVID-19.
Forward pharmacist, Tony Peterangelo, says it’s taking at least three days for their results.
“There have been times when testing was lighter that we were getting our results back in a day, which was awesome. But right now, the most recent test results have been coming back in three or more days,” explained peterangelo.
Fitchburg Family Pharmacy says they are averaging an 80 hour wait time for test results, that’s 3 and a half days.
Public health reopened its COVID-19 test site at the Alliant Energy Center last week. PHMDC uses a company called “Accelerated Labs” to do its tests — aiming for a 48 to 72-hour turnaround time.
Peterangelo shared this long wait has led to plenty of angry phone calls.
“Leads to a lot of patient frustration. We are getting a lot of calls. I think people think the testing sites have something to do with the timeline, when really we are just a middle man in the operation,” explained Peterangelo.
However, Peterangelo is preaching patience believing his staff is doing the best they can to keep up with record high case numbers.
“Just be patient, be kind, give everyone some leeway. We all want our results to be as quickly as possible but there are limitations to everything,” said Peterangelo.
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