'Home Work' 's Candis Meredith Cries and 'Adamantly' Denies She and Husband Andy 'Scammed' Clients

Andy and Candis Meredith are emotionally speaking out again after their show Home Work was pulled off Magnolia Network last Friday — just two days after it debuted — following allegations from several former clients about the quality of the couple's renovations.

The Utah-based pair shared their side of the story in an eight-part series of Instagram posts on Wednesday, stating that they "adamantly deny that we have 'scammed,' stolen or lied to any of these clients."

In a 25-minute video, Candis, while often in tears, says that the couple was "not here to take away" from their former clients' feelings but also have decided to speak up as now their children have become targets of mean comments.

"I fully acknowledge how hard any renovation is, especially when it's a renovation for television. The timelines that were set were too crazy, and I am an optimistic person," she said, adding: "I know better now that I should never have said these short timelines and set these expectations. That is on me, and I take full responsibility."

At least three homeowners the Merediths recruited for their show, as well as a local real estate agent they worked with, have come forward in the last few days with stories of shoddy or incomplete work as well as ballooning budgets and timelines among other issues.

In her video Wednesday, Candis denied hearing from these homeowners after their projects were finished. "Anybody who's ever reached out to us about not loving their homes, we've always tried to do what we can," she said. "None of these homeowners from the past 10 years have ever reached out to us again."

She continued, "Having them all come out at the same time… I can fully understand why people have an opinion on us that they have. I wouldn't wish this on anybody. That any of your past mistakes or missteps be brought out publicly all at once. It's been awful. I feel like I can't even cry anymore I've cried so much, and I'm not here to be the victim, I'm just saying I wouldn't wish that on anyone."

Their show, Home Work, first debuted on the Discovery+ streaming service in July 2021, when Magnolia Network launched digitally. The show — which follows the couple as they renovate a 20,000-square-foot schoolhouse into a home for their blended family of nine and tackle room makeovers for clients — made its TV debut on Jan. 5 and was pulled off the air by Jan. 7.

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"We've always been afraid to lose it all, and I think we have effectively, right now anyways, lost it all," Candis said of their experience. "I don't know what the future is with our show. I do know that a lot of people worked really, really hard to make this show. And we honestly weren't going to fight… but I think at the point where our kids couldn't go to school anymore because of the mean things people were saying to them, that's when we decided that it was bigger than us. And when we realized our employees are out of work, the people who make the show, that's when we realized we needed to speak up."

She continued, "We are begging for the lies to stop circulating and for those who have shared untrue rumors about us to stop. The comments are completely overwhelming. We are more than happy to do what is needed to make anything right with these clients, but taking away our livelihood with an 'Instagram mafia' is not the way to resolve anything."

In a follow-up video, Candis explained that since the public backlash began, her kids have experienced "bullying" at school.

"No matter what your opinion, I'm asking the bullying to my kids stop," she said as she became emotional. "Whatever your side is, please tell your kids who go to my kids' school to stop. We're not okay and whatever you think of me is fine, but please leave our children out of this."

In his own video shared on Wednesday, Andy reiterated the alleged threats they have received, claiming that the couple had removed their daughter from public school "because we don't think she's safe."

"People online are organizing caravans to come to our home, find us," he said.

Like Candis, her husband said that the couple did not intend to "lessen anybody's feelings" but wanted to express that they felt the former clients had come forward "at a time to hurt us the most personally and not in a way to fix or to address the actual issues that people may be unsatisfied with, but just to take us down."

"I know that these people are hurt and I know that renovation is hard," Andy continued. "And we know how stressful it can be dealing with contractors in your house and budgets and timelines and things fluctuating. We'll never minimize that pain or minimize how much of a struggle that is for real people, but we feel like this has kind of gotten out of control."

Magnolia Network president Allison Page addressed the accusations in a statement shared with PEOPLE: "Magnolia Network is aware that certain homeowners have expressed concerns about renovation projects undertaken by Candis and Andy Meredith. Within the last few days, we have learned additional information about the scope of these issues, and we have decided to remove Home Work from the Magnolia Network line up pending a review of the claims that have been made."