Retailers are caught flat-footed for what’s expected to be a record return season. Plus, a collaboration between Yeezy, Gap and Balenciaga bodes well for retail-designer partnerships, and Karen Webster shares her thoughts on 10 things that will define digital transformation in 2022.
Data
$1B; 10: Amount and length in years, respectively, of the collaboration between Gap and Kanye West
4,000: Number of Gap stores
30%: Share of consumers who are shopping more online for retail products
74%: Portion of consumers ordering more takeout from restaurants for delivery at home
11%: Increase in people buying online in 2021 compared to 2020
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