Synoptek, a provider of global IT consulting, has acquired Rapid Technologies, an Elite ServiceNow partner providing consulting, implementation and managed services for ServiceNow’s enterprise service management services.

Rapid Technologies delivers consulting and implementation services for ESM project deployments. The firm has seen growth as the demand for ServiceNow guidance and support continues to increase.

The acquisition strengthens Synoptek’s ability to implement and support ServiceNow services and offerings. Rapid Technologies’ history of delivering ESM services and Synoptek’s history of client partnerships within the ServiceNow community will enhance business results and combined expertise.

“The decision to merge with Synoptek provides extended service and solution offerings for our clients, as well as a major growth opportunity for both of our businesses,” said Bill Mell, Rapid Technology CEO. “As we leverage our combined team’s deep bench of expertise, we’re eager to continue our commitment to delivering innovative ServiceNow solutions to customers while making an impact in the communities that we serve.”