One of the most challenging parts of running a business with hundreds of employees is managing them. Another challenging part is managing different softwares for different purposes.
You might have separate software for managing employees, customers, call centers, and invoices, which is sometimes confusing. But what if I tell you that all of this can be done with just one single software?
Sounds impossible, right? But with Bitrix24, it is totally possible. And today, we will be sharing a quick but detailed review of the software that has already made a strong customer base of 10 million people.
What is Bitrix24?
Although I gave you a hint above, that's not enough to get well acquainted with Bitrix24. The software offers you a full-fledged system that can help you collaborate with teammates, manage customers, payrolls, invoices, inventories, and even the call center.
Not only that, but Bitrix24 also helps you to build an online store or a website, providing you with its advanced website builder that lets you choose from 100+ templates and edit them according to your business.
And having said that, we should have a quick go-through of its features since that's the best way to know how powerful Bitrix24 is.
Bitrix24 Features Offered
Useful collaboration Tools
There are several collaboration tools you might be using, out of which zoom seems to be one of the most organized video conferencing tools, and Telegram is the most innovative text chatting platform.
But not everyone can use different software for different purposes, as it becomes a lot more challenging to handle them. That's what motivated Bitrix24 to introduce collaboration tools that are fully capable of creating a virtual meeting center with interactions.
You can talk to your employees via chat, audio, and video conference. Organize polls, and the best part is that the employees can also react to the messages, making interactions more engaging.
HR Management system
Another great feature of Bitrix24 is that you can manage the employee directory, their attendance, working hours and salary, everything in one place. Moreover, standard working processes like leaves and expense reports can be automated.
Project Management tools
Assigning a project can and task can be pretty complicated if you do it over emails or phone calls. But with Scrum tools, it becomes more accessible than ever. Bitrix24 has introduced scrum tools that help you assign tasks, control deadlines, and track the project status.
These scrum tools are integrated with the communication tools, so there's no need to worry about scrolling between dozens of apps for a straightforward job.
Manage customers
Do you have millions of customers around the globe? Do you often find it challenging to manage invoices and inventory for them? No worries, because Bitrix24 solves this problem too.
It features a full-fledged inventory system that can manage your inventory at multiple locations and efficiently manage orders. Moreover, you can store a database of unlimited customers, and there's no limit. This also helps you keep track of customer purchases and active customers.
Marketing Tools
Bitrix24 helps manage leads by providing website/store creation tools. On top of this, it provides tools for creating a sales funnel and pipelines that can also be automated. You can then track the sales data and determine which funnel provided the best results.
Moreover, you can integrate your social media profiles and convert visitors into customers by managing everything in one place. But if you are focused more on email marketing, integrate your email to Bitrix24 and manage email marketing directly from there.
The list of features is endless; you can explore more here.
Bitrix24: What's new in the update?
The latest update of Bitrix24 brings in more features than before, making it a software that can replace ten different softwares that you use for different tasks. Let's find out what's new in the latest update.
1. Inventory management
Bitrix24 now provides you with all the necessary features to manage inventory and sales. You can even manage the deliveries and track the real-time status of the order.
2. Scrum tools
Scrum tools are beneficial for team collaboration. The latest update combines collaboration tools like chatting, conferencing, and comments with the scrum tools. You can also migrate data from Jira or Asana.
3. Meeting briefs
Gone are the days when you had to keep a pen and notebook while attending online meetings. With the meeting briefs feature, you can note down the important events of the meeting and share them with the attendees when the meeting ends.
4. Simple invoicing
Sending invoices has become easier than ever with this new update. Bitrix24 has revamped its invoicing system and now offers a more convenient UI. You can add custom fields and create invoices in just one click.
5. WhatsApp integration
Do you often get tons of inquiries over WhatsApp? You can now manage it in Bitrix24 even if you don't have a business account. Simply integrate WhatsApp with Bitrix24 and manage clients directly from the CRM.
6. Analytics
With PowerBI and Datastudio integration, you can now visualize the leads, conversion, and other helpful data that help forecast the future sales of your business.
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Pricing
Bitrix24 is free for businesses that have a team of fewer than five members. You can create a free account and get 5GB of storage, access to collaboration, CRM, and some more tools.
But if your requirement is huge, consider opting for a basic, standard, or professional plan that also provides quick customer support and tons of features. You can get more information on pricing here.
Wrapping Up
Bitrix24 offers a wide range of business management tools that are simple to use and fulfills the need of everyone. If you were already searching for software that can save you the cost of maintaining several other softwares, then Bitrix24 is the right choice for you.
We hope this review has helped you understand more about its features and new updates.