IT pros ponder road to success as transformation efforts raise their profile and heighten security needs. Credit: Shutterstock At some companies, it seems as though IT teams have transformed from company scapegoat to company G.O.A.T. (greatest of all time). Amidst a momentous digital transformation, IT teams were essential in easing the massive business disruptions of 2020 and 2021 by enabling a massive shift to remote work and rapid upswing in digital commerce. With anticipation that 2022 will be a more stable year than the previous two, it’s a good time to examine the role of IT and the expanding expectation of how teams can support and secure line-of-business (LOB) initiatives outside of traditional security perimeters. That was the topic eagerly debated by participants in an #IDGTechTalk Twitter chat sponsored by @ComcastBusiness November 18th. “IT has always supported LOB initiatives, but today, IT is expected to support innovation + standards + security – and that can create conflicts when LOB wants autonomy #IDGTechTalk,” said moderator Isaac Sacolick (@nyike) in kicking off the session. There was general agreement IT is stepping up for LOBs, or at least trying: I’ve always been a big advocate of collaboration between IT and LOB leaders. You have to give them tools and empower them to create solutions, but this is only successful w/ guardrails put in place by IT. As a #nocode #lowcode platform, we practice what we preach #IDGTechTalk. Deb Gildersleeve (@DebGildersleeve) Determine LoB objectives. See how IT can support those objectives. Always think about and remind about security as not only an IT thing but an organization-wide thing. Hence, culture change needs to happen. #IDGTechTalk Arsalan Khan (@ArsalanAKhan) But there’s also sentiment that morale among IT staffers is suffering from prolonged stress as expectations have ramped up: I am seeing much frustration due to a skills shortage paired with uncertainty re the new normal. IT is not being given a chance to express its needs. #IDGTechTalk Steven M Prentice (@StevenPrentice) Orgs have to be empathetic right now. Everyone’s lives have changed as a result of the pandemic. Grind culture has shifted and many aren’t ‘living to work’. TRUE flexibility and empathy is needed from the top down. #IDGTechTalk Clare Brown (@ClareBrownIDG) If you are a #CIO, I challenge you – #leadership is hard, THIS is a chance to lead. Show your people are more than listings on a spreadsheet. Help peers and board see the business value of employee retention through calculated #culture and people resilience. #IDGTechTalk Wayne Anderson (@DigitalSecArch) Taking note of the growing cooperation between IT networking teams and security operations, participants weighed in on how to make sure those efforts succeed. Network teams need a seat at the project team table starting with planning on day 1. Will Kelly (@willkelly) Beyond that, security is no longer a function off in a back room. Security best practices need to be brought into every level and really be considered by every role in #IT. #IDGTechTalk Deb Gildersleeve (@DebGildersleeve) And TechTalkers weren’t bashful in offering advise – and caution – to IT leaders on how to succeed and optimize skills of their internal teams to meet new business demands. Cross-training team members with an eye for the future that is aligned with LoBs short-term and long-term objectives. #IDGTechTalk Arsalan Khan (@ArsalanAKhan) Beware of the 10x, rock star, ninja, superhero, fire fighter types and roles. Your optimal mix of scale-up (senior) and scale-out (lots of junior/regular) folks for any required skill set may vary. #IDGTechTalk Chris (@CPetersen_CS) For more on how evolving enterprise objectives are impacting IT, read “As Enterprises Transform, So Does Edge Security.” Related content brandpost Sponsored by Comcast Business What Will Drive Network Modernization in 2022? Changes are in store as businesses digitally transform By Stan Gibson Dec 15, 2021 3 mins Networking brandpost Sponsored by Comcast Business Can SASE and Zero Trust Deliver Better Security? Lively discussion focuses on separating buzz from reality By Pete Bartolik Oct 07, 2021 4 mins Network Security brandpost Sponsored by Comcast Business The Changing Role of IT Leadership Post-Pandemic There’s no time to rest on laurels; IT leaders must build on the resiliency they created during the COVID-19 pandemic, according to a panel of experts. By Anne Taylor May 27, 2021 4 mins Technology Industry brandpost Sponsored by Comcast Business Learning from Adversity COVID quickened digital transformation…now what? By Pete Bartolik Mar 15, 2021 3 mins Technology Industry PODCASTS VIDEOS RESOURCES EVENTS NEWSLETTERS Newsletter Promo Module Test Description for newsletter promo module. Please enter a valid email address Subscribe