GILFORD — As the recycling industry struggles to recover from the one-two punch of China upending global markets followed by the continuing complication of the pandemic, one town is seeing some success by reinventing its whole approach, starting with communication.

“Where your effort needs to be is educating your community. You have to educate people if you want recycling to succeed,” said Meghan Theriault, Public Works director in Gilford, which just won a statewide industry award for “engaging residents.”

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