Walmart's website malfunctioned and showed every single item out of stock, some Black Friday shoppers said

Business Insider
Business Insider
 2021-11-26 could not put items into carts temporarily on Black Friday Allana Akhtar/Insider
  • Walmart shoppers said they temporarily could not put items into their cart during Black Friday.
  • Many big box retailers received fewer crowds during Black Friday compared to past years.
  • Walmart was not immediately available for comment.

Shoppers reported having issues buying products on during the company's Black Friday sales event.

Downdetector, the metric-monitoring company Ookla's firm for tracking site outages, received more than 300 reports of outages on around 3:30 p.m. EST. The website appeared to be working again around 4:30 p.m.

Some users were temporarily unable to add all items to their cart. Others said items would display being "temporarily out of stock" when users tried to make purchases.

—satans little helper (@bennley) November 26, 2021

Insider could not add multiple food, electronic, or children's items to a cart on at around 4 p.m. EST.

—runningwolf (@runningwolf64) November 26, 2021

Walmart traditionally offers deeply discounted Black Friday prices on electronics, food, and clothing. Though shoppers in the past camped outside the retailer to score Black Friday deals, Walmart is seeing fewer in-store shoppers this year at some locations, according to Insider's Mary Meisenzahl and other reports.

Many big-box retailers received fewer crowds during Black Friday, per on-the-ground video and photo coverage.

—Stefan Hayden (@StefanHayden) November 26, 2021

Analysts had warned product shortages stemming from the ongoing supply chain crisis would result in less products on the shelf. Some stores offered fewer discounts to offset shipping delays: Adobe projected holiday discounts would range from 5% to 25%, down from the 10% to 30% average in previous years.

Despite supply chain issues, Walmart offered among the cheapest prices on items in most categories compared to competitors during the holiday season, second to Amazon.

Walmart was not immediately available for comment.

This is a developing story.

Comments / 51

Jennifer Stone-Odegaard

The CEO made 22 million while most of their employees are SNAP and Medicaid recipients. Ahh the elite and he worked from bottom up and he still can't relate to the peasants

Rose Phillips

Who cares. I don't need anything for Christmas. I have too much stuff as it is.

Elena Ginoris

Walmart took my $98 yearly fee for unlimited delivery for grocery and now they want to charge me for under $35 limit


Comments / 0