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Update:
- This class action lawsuit was dismissed Jan. 31, 2022.
HP Laptop Defect Class Action Lawsuit Overview:
- Who: Danielle Greenberg filed a class action lawsuit against HP Inc.
- Why: The plaintiff alleges that HP misled consumers about the quality and functionality of several of its laptops.
- Where: The lawsuit is pending in Florida federal court.
Several of HP’s laptops have display hinges that are defective in that they break off from the poorly secured mounting points at the base of the device, a new class action lawsuit claims.
“The class laptops all possess a material defect that prevents them from being used as portrayed in HP’s advertising materials, and HP concealed, failed to disclose or otherwise engaged in deceptive marketing with respect to this defect,” the lawsuit states. “As a result, many consumers purchased computers that became practically unusable after just months of use.”
The defect occurs during ordinary use of the machine when the hinges separate from the device, snap or otherwise fail, the lawsuit states. This ultimately prevents the laptop from closing or opening. The destabilized hinges also render the devices too fragile for transport. Moreover, the damage to the hinge results in the screen, and its contents sitting in a tilted position.
The affected laptops include Envy Laptops, Envy 360 Laptops, Pavilion Laptops, Pavilion 360 Laptops and the HP 14, HP 15 and HP 17 Laptops.
“The class laptops are not fit for their intended purpose as functioning, compact, portable or flexible computers and cannot satisfy the representations HP made in its marketing materials and warranties,” the lawsuit states.
The plaintiff, on behalf of herself and class members, seeks a declaration that HP violated the Florida statutes; a declaration that HP was unjustly enriched by its conduct; monetary and statutory damages; restitution; injunctive relief; disgorgement of all monies received by HP as a result of the alleged acts and practices; penalties as provided by law; treble damages; a permanent injunction enjoining HP from continuing the alleged acts and practices; pre- and post-judgment interest; and reasonable attorneys’ fees and expenses.
Samsung recently faced a similar lawsuit over its Chromebook Plus portable computers.
Have you purchased an HP laptop with defective display hinges? Let us know in the comments!
The plaintiff is represented by Scott David Hirsch of Scott Hirsch Law Group PLLC, Nicholas A. Migliaccio and Jason S. Rathod of Migliaccio & Rathod LLP and Dan E. Gustafson, David A. Goodwin and Frances Mahoney-Mosedale of Gustafson Gluek PLLC.
The HP Laptop Defect Class Action Lawsuit is Greenberg, et al. v. HP Inc., Case No. 9:21-cv-82107-DMM, in the U.S. District Court for the Southern District of Florida.
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246 thoughts onSeveral HP Laptops Have Defective Display Hinges, New Class Action Claims
Interested havehp with described issues and paperwork
I purchased a silver Envy HP computer Sept 2023 and it has been sitting in the box until I started using it in December. This morning noted the bottom right hand of the screen is beginning to come apart from the lid as I open and close the computer and the right hinge is making a cracking noise. When I opened the screen this evening, the screen began to separate from the lid of the computer and the right hinge is not moving with the lid. I am able to use it, but I cannot close the lid or it will put more stress on the screen causing it to break completely. I have not been using it in the 360 mode, only as a laptop. I have never dropped it or mishandled it. My old laptop that I have had for 10 years is in better shape than this new one.