Facebook whistleblower Frances Haugen says Mark Zuckerberg is 'not willing to protect the public from harm' as she prepares to give evidence to MPs this week 

  • Frances Haugen is set to give evidence before MP and peers tomorrow 
  • The former Facebook employee has leaked thousands of company documents
  • She said Facebook 'harms children, stokes division and weakens our democracy'
  • Haugen also believes Zuckerberg is 'unaccountable' and 'has all the control' over Facebook's policies and practices 
  • She will testify before a parliamentary committee scrutinising the draft 'Online Safety Bill' which could shape future regulation of tech firms and social media 

The inner workings of Facebook are set to be laid bare in front of MPs from tomorrow as whistleblower Frances Haugen prepares to testify on the social media giant's failure to 'protect the public' from harmful content.

Ex-Facebook employee Haugen has levelled blistering criticism at her former employer in recent weeks since she leaked thousands of pages of internal research documents she secretly copied before leaving her job in the company's civic integrity unit.

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She insisted that co-founder and CEO of Facebook Mark Zuckerberg has shown 'no desire' to run the company in a way that protects the public from the consequences of harmful content, accusing the platform's controlling shareholder of being a tyrant.

'Right now, Mark is unaccountable. He has all the control,' Haugen declared in an interview with the Observer.  

Zuckerberg has rejected the claims made by his former employee, saying her attacks on the company were 'misrepresenting' the work it does. 

The whistleblower will face questions tomorrow from a parliamentary committee scrutinising the draft Online Safety Bill, as the Government works out how to go about regulating tech firms and social media.

Former Facebook employee Frances Haugen, who leaked tens of thousands of internal company documents, will give evidence about the company's malpractice in front of MPs and peers in Westminster tomorrow
Haugen has insisted that co-founder and CEO of Facebook Mark Zuckerberg (pictured) has shown 'no desire' to run the company in a way that protects the public from the consequences of harmful content
The whistleblower will face questions tomorrow from a UK parliamentary committee scrutinising the draft Online Safety Bill, as the Government works out how to go about regulating tech firms and social media
Haugen previously accused Facebook of 'harming children, stoking division and weakening democracy', alleging the social media giant refuses to change its products because executives elevate profits over safety

Haugen, who resigned from her role as a Facebook product manager earlier this year, is responsible for leaking tens of thousands of internal documents which have caused alarm over the company's practices amid its astounding social influence. 

The former Facebook employee said she the documents because she realised that the company would not change otherwise with Zuckerberg at the helm, believing Facebook needs 'the will' to initiate a major cultural change.

'Zuckerberg has not demonstrated that he is willing to govern the company at the level that is necessary for public safety,' said Haugen in the Observer interview. 

'I believe in shareholder rights and the shareholders, or shareholders minus Mark, have been asking for years for one share one vote. 

'The reason for that is, I am pretty sure the shareholders would choose other leadership if they had an option.'

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She has already spoken out about the social network across the pond on television and in front of politicians, alleging Facebook's platforms 'harm children, stoke division and weaken our democracy', and that it refuses to change its products because executives elevate profits over safety.

Kara Alaimo, the former spokesperson for President Barack Obama's Treasury Department, has echoed Haugen's claims and is calling for Zuckerberg to resign because 'has done little to try to fix' the problems with the social media behemoth.

'It's clear that he lacks the moral inclination or the capacity to solve these problems. Either way, he's got to go,' she said. 

'The public has lost faith in Facebook, and rightly so. For all the family photos shared or funny videos consumed that the company has made possible, 'Facebook' is now also a name associated in recent years with misinformation, privacy violations, and the spread of hate.'

It comes as documents exposed by Haugen show Facebook researchers were warning that the company's services were filled with religious hate speech between the India's Hindu and Muslim populations leading up to the Delhi riots in 2020 which killed 53 people. 

'The test user's News Feed has become a near constant barrage of polarizing nationalist content, misinformation, and violence and gore,' one Facebook researcher wrote in a report - issues which some have alleged Facebook ignored due to their ties with India's ruling party.

Zuckerberg has steadfastly denied Haugen's claims, insisting that his company 'cares deeply about issues like safety, well-being and mental health' and that Haugen's criticism of the social media giant's priorities 'just doesn't reflect the company we know'
The former Facebook employee said she the documents because she realised that the company would not change otherwise with Zuckerberg at the helm, believing Facebook needs 'the will' to initiate a major cultural change
Haugen alleged that Facebook's shareholders do not want Zuckerberg to remain in charge of Facebook, but they do not have the power to oust him as controlling shareholder. 'I am pretty sure the shareholders would choose other leadership if they had an option,' she told the Observer

Zuckerberg meanwhile has steadfastly denied Haugen's claims, insisting that his company 'cares deeply about issues like safety, well-being and mental health' and that Haugen's criticism of the social media giant's priorities 'just doesn't reflect the company we know'.

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'At the heart of these accusations is this idea that we prioritise profit over safety and well-being. That's just not true,' he added.

Kara Alaimo, the former spokesperson for President Barack Obama's Treasury Department, says that the first step to fixing problems at Facebook would be for CEO Mark Zuckerberg to resign

But Draft Online Safety Bill (Joint Committee) chairman Damian Collins, said in an interview with BBC Radio 4: '[Haugen's] central argument is that when given the choice between harmful content that sometimes drives engagement, keeps people on the platform, or protecting people, Facebook favours engagement and that is part of the problem here.' 

It comes after documents leaked by Haugen showed that several Facebook employees claimed the platform was 'fuelling the fire of violence' online at the time of the Capitol riots in the US on January 6.

Haugen said that Facebook had rolled back a 'toolkit' of measures designed to slow the spread of misinformation and posts inciting violence while selectively banning accounts in the run up to the riots in which protestors overran the Capitol building in D.C. and five people died. 

'Haven't we had enough time to figure out how to manage discourse without enabling violence?' one employee wrote on an internal message board at the height of the Jan. 6 turmoil. 

'We´ve been fuelling this fire for a long time and we shouldn't be surprised it's now out of control.'

Meanwhile, Facebook's vice-president of integrity Guy Rosen said the company had done its utmost to protect the public during and after the election and that 'responsibility for the [Capitol riots] lies with those who broke the law during the attack and those who incited them'.

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Within Facebook, there were complaints that the company hadn't done enough to stop the spread of misinformation extremism that people believe led to the riots
Five people died in the insurrection, which attempted to stop American electors from certifying the 2020 Presidential Election for Joe Biden

Monika Bickert, Facebook's vice president of content policy, has personally declared that the company has a commercial incentive to remove harmful content from its sites for advertising purposes.

She also wrote in the Sunday Telegraph that 'research doesn't conclude that Instagram is inherently bad for teenagers.

'While some teens told us Instagram made them feel worse when they were struggling with issues like loneliness, anxiety and sadness, more teens told us that Instagram made them feel better when experiencing these same issues.

'But if even one young person feels worse, that's one too many, so we use our research to understand bad experiences and prevent them.'

Haugen however has accused the tech giant of being aware of the apparent harm Instagram could have on some teenagers and their body image, and said the firm had been dishonest in its public fight against hate content and misinformation by hiding research that shows it amplifies such content. 

Facebook is reportedly planning to rebrand its business name in an apparent bid to distance its wider business from the slew of controversies in recent years.

One of its latest big ideas is the so-called metaverse, a 3D online world the firm wants to lead the way on building, in which people can meet, play and work virtually, often using virtual reality headsets.

Why don’t they call it ‘Wokebook’? Users mock Facebook’s plans to change its name to shake off multiple scandals and suggest their own versions instead 

Facebook is being mocked after it has emerged that the firm plans to rebrand its parent company with a new name next week in a bid to distance itself from a series of embarrassing scandals.  

The firm's original, flagship social media site and app - Facebook - is expected to keep its moniker, but Facebook Inc., the parent company that also owns Instagram and WhatsApp, will be given rebrand.

Chief Executive Officer Mark Zuckerberg is set to reveal the parent company's new name at its annual Connect conference on October 28, but it could be unveiled sooner, the Verge first reported.

Users took to social media to poke fun at the tech giant, which has faced a string of scandals in recent months and has seen its reputation severely bruised.

One commentator called the plan 'the old rebrand trick', in reference to other companies that have changed their names to avoid scrutiny, while others suggested new names for the company, with 'Fakebook' and 'Wokebook' being popular choices.

Facebook said it does not comment on rumour or speculation over the touted name change, reminiscent of when Google abruptly renamed itself Alphabet in 2015, making Google a subsidiary and allowing it to become a technology conglomerate.

Facebook will change its name as it focuses on a 'metaverse' of different brands. Above, founder Mark Zuckerberg wearing an Oculus Rift virtual reality headset on October 2016 during the Oculus Connect 3 event in San Jose, California
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Facebook services were used to spread religious hatred in India and may have inflamed 2020 riots in Delhi that left 53 dead, internal documents leaked by whistleblower Frances Haugen claim 

Internal Facebook documents showed that while the company enjoyed a boom of popularity in India in 2019, researchers were warning that the company's services were filled with religious hate speech between the nation's Hindu and Muslim populations. 

That year, researchers monitored a test account from February to March that quickly became awash with bigotry, misinformation and celebrations of violence that one report would eventually link to the deadly February 2020 religious riots in Delhi that killed 53 people, The Washington Post reports.  

'The test user's News Feed has become a near constant barrage of polarizing nationalist content, misinformation, and violence and gore,' one Facebook researcher wrote in the report.

'I've seen more images of dead people in the past three weeks than I've seen in my entire life total.'  

Yet the researcher's recommendations to fix the problems were allegedly ignored due to 'political sensitivities,' due to their ties with India's ruling party.

The internal documents were a part of a large cache of files collected and released by Facebook whistleblower Frances Haugen. 

Facebook enjoys its biggest market in India with more than 300 million users and its WhatsApp services has more than 400 million users. 

The deadly Dehli riots took place from February 23 to 29 in 2020 and left 53 dead
The riots came as the nation's Hindu majority clashed with its Muslim minority
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