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Local trucking company talks driver shortage, supply chain issues

Service First Express says it's thankful it operates regionally to lessen tough working conditions for drivers, but that it still faces hiring issues

Local trucking company talks driver shortage, supply chain issues

Service First Express says it's thankful it operates regionally to lessen tough working conditions for drivers, but that it still faces hiring issues

FROM POINT A TO POINB.T NEW AT NOON, OUR JACKIE PASCALE TAKES A CLOSER LOOK AT THE TRUCKING INDUSTRY FROM THE LOCAL LEVEL UP >> THIS IS KINDA GONNA BE THE FUTU.RE JACKIE: THESE LITTLE WHEELS AND TRACTION MAY SEEM LIKE A SMALL CHANGE. BUT WINSTON-SALEM TRUCKING COMPANY SERVICE FIRST EXESPR SAYS OUTFITTING THEIR TRUCK WITH THESE WILL MAKE A BIG DIFFERENCE IN EFFICIENCY WHE ITN COMES TO LOADING AND UNLOADING. >> EVERYTHING YOU DO IS TO KEEP THE DRIVERS IN THE TRUCKS AND THE TRUCKS MOVING. WHEN THEY'RE SITTING, THEY'RE NOT RNEAG.IN JACK:IE PHIL PEDRO IS THE VICE PRESIDENT OF SAFETY AND RE GULATORY AFFAIRS HERE. HE SAYS THEIR BIGGEST CHALLENGE, LIKE MANY INDUSTRIES IN THE PANDEMIC, IS HIRING. THEY'RE A FLEET OF 50 TRACTORS. BUT WITH E-COMMERCE EXPLODING THEYE 'RGEARING UP TO GROW. BUYING MORE TRUCKS. AND TRYING TO FIND DRIVERS FOR TH.EM >> I WOULD LIKE TO SEE 25 MORE DRIVERS HERE, BUT THIS PROBLEM IS NOT JUST WHIT US. IT'S MAGNIFIED 100 TIMES TO THE LARGER CARRIERS. JACK: BEING LOCALLY OWNED AND OPERATING MOSTLY WITHIN AND AROUND NORTH CAROLINA, PEDRO SAYS THEY OFFER THE INCENTIVE OF WEEKENDS OFF, AND MORE TIME AT HOME. BUT G BICORPORATIONS, WHICH DESPERATELY NDEE THE HE,LP THEY CAN'T PROMISE THAT. >> IF YOU PULL UP TO THE DOCK, IT SHOULD BE ABLE TO BE LOADED IN 45 MINUTES OR LESS. AND GO. THE COMPANIES THAT DON'T DO THAT ARE GOING TO BE LEFT ON THE SCRAP HEAP SOMEWREHE JACKIE: ALONG WITH TOUGH WORKING CONDITIONS PEDROAY SS THE HIRING HOLD-UP. COMES DOWN TO THE DISRESPECT OF TRUCK DRIVERS. >> THE ONLY TIME YOU CARE ABOUT THEM IS WHEN YOU DON'T HAVE TOILET PAPER ON THE SHELVES. AND THEN THEY'RE HEROES IF YOU'RE WAITING ON TOILET PAPER. BUT THEY'RE HEROES ERYVEY. THE TRUCK DRIVERS HAVE NEVER FAILED AMERICA. I THINK AMERICA, HOWEVER, IS ILINFAG THE TRUCK DRIVERS. JACKIE: SEOM SOLUTIONS PEDRO HOSPE GOVERNMENT OFFICIALS WILL CONSIDER INCLUDE. INVESTING IN MANUFACTURING AND TRUCKING. TO ENSURE THE INDUSTRIES CAN PLOW FORWARD THROUGH THIS PANDEMIC. AND, SUSPENDING THE SERVICE HOURS LIMIT FOR DRIVERS. WHICH MANDATES BREAKS AFTER A CERTAIN NUMBER OF HOURS ON THE RO.AD HE COMPARES IT TO THE RECENT ANNOUNCEMENT FROM PRESIDENT BIDEN THAT OPENED UP A MAJOR CONTAINER PORT IN CALIFORNIA 24-7. Y>>OU HAVE TO DECIDE YOU WANT TO GET THE ECONOMY GOI?NG OR DO YOU WANT TO JUST SIT BACK AND WATCH WHAT HAPPENS WN HE DRIVERS CONTIN TUEO WALK A
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Local trucking company talks driver shortage, supply chain issues

Service First Express says it's thankful it operates regionally to lessen tough working conditions for drivers, but that it still faces hiring issues

Service First Express, Inc. has moved around a bit since it got started in the 1970s. It now sits toward the end of Overdale Road in Winston-Salem, far from off the beaten path. The owners said visibility is one of the many issues they're facing when it comes to hiring.The 50-fleet trucking company is a smaller version of a national issue. There are a lot of moving parts in the shipping process, but a major piece is truck drivers. And there aren't as many people jumping at the chance to apply and train for the job as there were even a few years ago, according to Phil Pedro, the VP of safety and regulatory affairs for Service First Express. "We're in this phase where we're trying to get people to come back to work," Pedro said. "Truck drivers have never failed America. I think America, however, is failing the truck drivers"Pedro said it's a chain reaction that's causing disruptions for customers shipping and receiving products. For example, understaffing at companies leads to longer loading times at pickup. That makes the hauler less efficient and keeps them on the road longer for one job. The tougher working conditions then make for a less attractive job position-- and so on. "Some drivers feel they get no respect and that's true," Pedro said. "The only time you care about them is when you don't have toilet paper on the shelves and then they're heroes if you're waiting on toilet paper. But they're heroes every day."Service First Express is hoping to hire 25 more drivers in the next month, as it tries to grow to keep up with demand. Company leaders said they feel they have a hiring advantage, being a smaller company that can promise drivers weekends off or being home more. They also offer competitive pay, starting most at $23 an hour and earning more per mile driven. Pedro said the industry is both exciting and dangerous right now. He said he'd like to see some government officials get more involved in the nitty-gritty issues trucking companies are facing, similar to President Joe Biden's recent announcement that the Port of Long Beach had to be open 24 hours a day, seven days a week. "We should suspend the limit on hours of service," Pedro suggested. "You have to decide - you want to get the economy going? Or do you want to just sit back and watch what happens when drivers continue to walk away?"If you're interested in working for Service First Express, Inc., visit its website at sfews.com.

Service First Express, Inc. has moved around a bit since it got started in the 1970s. It now sits toward the end of Overdale Road in Winston-Salem, far from off the beaten path. The owners said visibility is one of the many issues they're facing when it comes to hiring.

The 50-fleet trucking company is a smaller version of a national issue. There are a lot of moving parts in the shipping process, but a major piece is truck drivers. And there aren't as many people jumping at the chance to apply and train for the job as there were even a few years ago, according to Phil Pedro, the VP of safety and regulatory affairs for Service First Express.

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"We're in this phase where we're trying to get people to come back to work," Pedro said. "Truck drivers have never failed America. I think America, however, is failing the truck drivers"

Pedro said it's a chain reaction that's causing disruptions for customers shipping and receiving products. For example, understaffing at companies leads to longer loading times at pickup. That makes the hauler less efficient and keeps them on the road longer for one job. The tougher working conditions then make for a less attractive job position-- and so on.

"Some drivers feel they get no respect and that's true," Pedro said. "The only time you care about them is when you don't have toilet paper on the shelves and then they're heroes if you're waiting on toilet paper. But they're heroes every day."

Service First Express is hoping to hire 25 more drivers in the next month, as it tries to grow to keep up with demand. Company leaders said they feel they have a hiring advantage, being a smaller company that can promise drivers weekends off or being home more. They also offer competitive pay, starting most at $23 an hour and earning more per mile driven.

Pedro said the industry is both exciting and dangerous right now. He said he'd like to see some government officials get more involved in the nitty-gritty issues trucking companies are facing, similar to President Joe Biden's recent announcement that the Port of Long Beach had to be open 24 hours a day, seven days a week.

"We should suspend the limit on hours of service," Pedro suggested. "You have to decide - you want to get the economy going? Or do you want to just sit back and watch what happens when drivers continue to walk away?"

If you're interested in working for Service First Express, Inc., visit its website at sfews.com.