At the heart of the insurance industry’s drive for digital transformation is the speed, efficiency and convenience of document completion, from standard auto policies to complex claims agreements.
However, while customers are happy with the benefits of remote digital document processing, they also still want to maintain a human connection with their insurer whenever they need it.
In this webinar, find out from insurance industry experts:
- How to move from one-way transactional communications to meaningful two-way conversations
- What technologies to use to keep interactions with clients conversational in digital channels
- How to develop a hybrid model that retains the human touch in a remote-first world
- Why replicating in-person interactions, such as e-signature, via digital is key
