Some Brother printers are unable to connect to Windows 11 PCs via USB

Laurent Giret

If you’ve been having issues with your Brother printer after installing Windows 11 on your PC, you’re not alone. Brother has acknowledged that some of its Inkjet and Laser printers are currently unable to connect to a Windows 11 PC with a USB cable (via Bleeping Computer).

As the company is currently checking the compatibility of Brother printers with Windows 11, it’s recommending consumers with network connection models to temporarily use an Ethernet or wireless connection for printing. For USB connection models, though, Brother went as far as not recommending updating your PC to Windows 11 “until it supports printing via USB.”

You can find the full list of printers having USB connectivity issues on Windows 11 on Brother’s support site. The company is also checking the compatibility of some of its apps on Windows 11 including Presto! PageManager and BookScan&WhiteBoard Suite.

Microsoft started rolling out Windows 11 on eligible PCs a week ago, and the new OS will appear as an optional update in Windows Update when your PC is ready. If you don’t want to wait and know what you’re doing, there are several ways to manually install Windows 11 on your PC, and Microsoft even provided an upgrade path for unsupported PCs.