Know thy tenant: Philadelphia's eviction diversion model keeps tenants in their homes. Landlords get paid, too.

Philadelphia landlord Moshe Attas abides by one rule: know thy tenant. 

That wasn't always the case. The 62-year-old once wouldn't have hesitated to file for eviction if a tenant was behind on their rent. Then the COVID-19 pandemic arrived and city officials began requiring him and other landlords in Philadelphia to work with their tenants before they could file for eviction.