How to Fix It When Apple TV+ Is Not Working on Roku

This article explains how to fix problems with the Apple TV+ service on Roku.

Why Is Apple TV+ Not Working on My Roku?

There are many explanations out there for why you might experience issues with certain services, like Apple TV+, on Roku devices. Problems can be caused by your internet, by Roku software, by your remote, and by many other things. Accordingly, there isn't a good rule of thumb for quickly determining what's causing a problem on Roku.

The best way to identify the causes of problems with services on Roku is to troubleshoot the issue yourself. When you attempt fixes, you'll inevitably learn more about the problem as certain fixes either work, don't work, or otherwise change something.

How to Fix Apple TV+ Problems on Roku

There's a ton of reasons why Apple TV+ might not be working on Roku from problems with your internet to your remote to your Roku itself. However, there are more than a few quick things you can try out with your Roku to get Apple TV+ up and running again.

1. Restart your Roku. Like many electronic devices, powering off and then powering back on your device can fix any number of strange, temporary issues you might be experiencing.
   

   Depending on your Roku, restarting it may entail shutting it off and turning it back traditionally, or it could involve you disconnecting it from power and then reconnecting it once again. Either method works.

2. Restart your modem and router. If you're having internet connectivity problems it will render the Apple TV+ service to be unavailable. Most of the time resetting your router and modem will clear this up.
   

3. Reset your remote. If you use the Roku app as your remote, make sure the app isn't having problems connecting to your Roku. Sometimes, problems can be with your input device and not Apple TV+ or the Roku itself.
   

   If your batteries in your Roku remote haven't been swapped out in a long time, the remote could be dying and may start working erratically, not controlling apps properly and making them seem like they have something wrong with them.

4. Uninstall and reinstall the channel. If your problem is specific to Apple TV+ and you aren't experiencing issues elsewhere, with your internet, etcetera, then deleting Apple TV+ and re-downloading it can sometimes fix single-app issues.
   

5. Reset Roku to factory defaults. As a last resort, if nothing else fixes your Apple TV+ problems on Roku, resetting the whole device to factory defaults is your best shot at fixing any kind of software issue your Roku might be experiencing.
   

6. Contact Roku support. If all else fails and you don't know what else to try, contact Roku's support, explain your issue, and then detail to the representative what you tried to fix the problem.
   

   This is the best way to determine if there's something wrong with your personal Roku that's stopping it from working properly or if there's a setting, glitch, or other kind of issue you can actually address yourself.