After moving HQ, NinjaRMM poised to grow in Austin

Company requires vaccines for its office workers
After moving HQ, NinjaRMM poised to grow in Austin
Sal Sferlazza is co-founder and CEO of NinjaRMM, a technology company that relocated to Austin from San Francisco.
NinjaRMM
Mike Cronin
By Mike Cronin – Staff Writer, Austin Business Journal

After an HQ move from San Francisco, the remote-monitoring and management software company is settling into digs on Congress Avenue. Click through for more info on the office lease and executives' hiring plans.

After moving its headquarters to Austin from San Francisco, NinjaRMM LLC has opened its first physical office in the Texas capital.

The remote-monitoring and management software company announced Aug. 16 the unveiling of its roughly 4,800-square-foot space at 816 Congress Ave. The business did not use a commercial real estate broker to secure the lease, co-founder and CEO Sal Sferlazza said in an email.

816 Congress
The 434,801-square-foot 816 Congress office tower, pictured in 2015, is owned by Cousins Properties Inc.
Arnold Wells/ABJ

NinjaRMM has developed a cloud-native platform that remotely supervises an organization's networks, servers, laptops, workstations and other devices. Sferlazza co-founded the business in 2013 with Eric Herrera and AJ Singh. It raised a $30 million funding round in 2020 led by Boston-based investment firm Summit Partners, San Francisco Business Times reported, giving it $36 million in total funding.

The Austin office is operating under a hybrid-remote model that allows the roughly 35 Texas-based employees to work there, Sferlazza said. NinjaRMM requires every employee who works in the office to be vaccinated, the CEO said. That is a decision many chief executives are wrestling with as the Delta variant of Covid-19 causes an uptick in infections. A study conducted in early August by Atlanta-based law firm Fisher Phillips LLP found 15% of employers were mandating or considering a vaccine mandate, up from 4% in May.

NinjaRMM also announced it had hired Houston-based Shane Stevens as chief technology officer. Steven replaces Denis Zabavchik, whose new role is senior vice president of technology.

Shane Stevens
Shane Stevens is NinjaRMM's new Houston-based chief technology officer.
NinjaRMM

Sferlazza and many members of NinjaRMM’s executive team have moved to Austin. Rachel Spatz, vice president of global marketing, and other members of the company’s marketing team also plan to move to the Texas capital.

The business intends to focus its hiring during the coming months in its sales and marketing departments. The CEO said he expects the company’s total number of employees in Central Texas to grow to between 75 and 100 within the next year.

NinjaRMM currently employs about 280 worldwide. As of March, it employed more than 200 total, with 17 in Austin.

The company also has offices in the San Francisco Bay Area; Clearwater, Florida; and Berlin, Germany.

The company did not share revenue numbers, but said its revenue has almost doubled during the past year. Chief Revenue Officer Dean Yeck said in March that NinjaRMM was not profitable, and did not have a target date for profitability.

“We’re very well-run financially,” he said at the time. “We’re in a very good state financially, revenue-wise. We have a long runway to sustain us outside of [mergers and acquisitions].”

NinjaRMM competitors include Israel-headquartered Atera Networks Ltd., Connecticut-headquartered Datto Inc. and Kaseya Ltd., based in Dublin, Ireland, according to G2.com Inc., a tech marketplace.

The company boasts more than 5,000 customers. Its platform supports 12 languages.

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