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Kacey Cardin of The Cardin Group: “Be radically honest with your clients and with yourself”

Thrive Global
 2021-08-02

Cover picture for the articleBe radically honest with your clients and with yourself. Say the thing that no one else will say! Your clients don’t want you to be a “yes man”. Your clients want and deserve candor, even when it means saying the very thing that you fear will get you fired. I’ll never forget an early session with an especially intimidating, cranky client to whom I said, “You show up like a real jerk for the first ten minutes of every call, and I know there’s a lot more heart under there.” He laughed, thanked me for the feedback, dropped into his heart, and never looked back. That one reflection changed that man’s life and deepened our coaching relationship. I was the only person who had ever had the gall to speak to his heart in a professional context, and it was exactly what he most needed.

thriveglobal.com

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