Netflix fires three senior execs for criticizing their coworkers on Slack

  • Netflix fired three senior marketing officials after they complained about their coworkers on Slack 
  • The staffers weren't identified and what was said is not known 
  • There's a culture of transparency in Netflix and a source told Hollywood Reporter that small group grumblings is a fireable offense 
  • In a statement to DailyMail.com, Netflix CEO Ted Sarandos said the critical Slack messages were about the fired employees' colleagues 
  •  'These were critical, personal comments made over several months about their peers - including during meetings when those peers were talking or presenting' 

Netflix fired three senior marketing officers for criticizing their colleagues on Slack. 

The senior staffers haven't been identified and what was said haven't been revealed, but someone found months' worth of messages on an open Slack channel.

ADVERTISEMENT

In a statement to DailyMail.com, Netflix CEO Ted Sarandos said the critical Slack messages were about the fired employees' colleagues and that they were more than venting or a single conversation. 

Netflix fired three senior marketing staffers for complaining about their colleagues on Slack

'These were critical, personal comments made over several months about their peers - including during meetings when those peers were talking or presenting,' Sarandos said. 

'This is entirely inconsistent with those values, which is why their manager fired them. It's also worth noting that we don't proactively monitor Slack or email. The Slack channel was open so anyone could access the conversations even though the employees concerned thought it was private.

'These decisions are always tough and always sad. But having a healthy culture requires hard decisions, which is why managers don't shy away from them at Netflix.'  

The company reportedly has a very transparent workplace environment, a source with knowledge of the situation and the thinking of Sarandos told the Hollywood Reporter.  

'If you vent [there], you do it very publicly,' this person said. As for complaining in small groups, 'Ted told me it’s a firing offense because it’s destructive to the fabric of the company.'

Netflix has a unique culture of transparency that's outlined on their website and lists 10 core values with a bullet-point summary of each: judgement, communication curiosity, courage, passion, selflessness, innovation, inclusion, integrity and impact. 

According to Netflix's website integrity is described as 'You only say things about fellow employees you say to their face.

'This attribute is one of the hardest for new people to believe - and to learn to practice. In most situations, both social and work, those who consistently say what they really think about people are quickly isolated and banished. 

ADVERTISEMENT

'We work hard to get people to give each other professional, constructive feedback - up, down and across the organization - on a continual basis. Leaders demonstrate that we are all fallible and open to feedback. People frequently ask others, “What could I be doing better?” and themselves, “What feedback have I not yet shared?”' the website says. 

Netflix co-CEO Ted Sarandos attends the Allen & Company Sun Valley Conference on July 8 Sun Valley, Idaho

Netflix's firing practices were a topic of a 2018 Wall Street Journal story that highlighted the company's cut-throat style of business. 

Superiors constantly ask themselves if they would fight to keep an employee. If the answer is no, the employee is let go, according to the report. 

CEO and co-founder Reed Hastings used that 'keeper test' when he fired early Netflix employee and close friend Neil Hunt, the company’s chief product officer who created the company’s algorithm. 

His reasoning, according the Wall Street Journal, was a different employee was better suited to handle the job as the company expanded internationally.  

Yes, your bosses can read what you're saying on Slack  

You may want to be extra careful about what you discuss with your colleagues on Slack.

The messaging app has made it even easier for your boss to get access to your private conversations without you ever knowing.

In an update hidden on its Help page, Slack says that as of April 2018, employers who pay to use the service can get access to private messages without notifying their employees. 

Slack is used by millions of employees as a messaging app in the workplace.

It's usually used to resolve problems and talk about fellow employees - perhaps in a less than flattering light.

This is largely done in direct messages: a 'private' chat between up to nine people.

The latest update to security practices - which came in May 2018 - lets bosses see these direct messages without notifying employees.

Prior to this, Slack offered what was called a 'compliance export'–a similar service for exporting work space data–which was also only available to certain top-paying customers.

When this feature was turned on, it would notify all members. 

But now that's changing.  In the new policy, Slack writes: 'Workspace Owners can request access to a self-service export tool to download all data from their workspace.'.

'This includes content from public and private channels and direct messages.' 

The option is also available to customers who are not paying for the premium feature as long as they provide certain information.

These companies must provide the software provider with valid legal process, consent of members, or a requirement or right under applicable laws.

There is still a way to check if your boss has access to your DMs.

When logged into Slack, go on over to slack.com/account/team and scroll down to the bottom.

Under 'Exports,' check and see what privileges are listed. If it only lists 'PUBLIC DATA CAN BE EXPORTED,' then your boss cannot automatically see your DMs without you knowing.

A VOX story published this April quoted Brad Harris, vice president of product at Hanzo, a company that provides a third-party, data-preservation app that works in conjunction with Slack as saying, 'The company may have a duty to preserve and produce that information if you’re part of a lawsuit.

'The company may also want to do internal investigations, and through their privacy policies and acceptable use policies, have the right to look at your information.'  

A Slack spokesperson issued this statement to Vox: 

'For employees, an employer’s rights to access your data are controlled by your employment agreement and by the laws that govern that — not by Slack.

'Employers ultimately own their company’s Slack data and are responsible for complying with the laws that govern how they access that data.'

ADVERTISEMENT

Most Read News

Israel strikes back at Iran: Explosions rock airbase in city linked to Tehran's nuke program but US...

Shocking moment group of yobs hurl racist abuse at train passengers - before threatening BBC...

Horror as 'researcher', 37,  sets himself on fire outside Trump trial in horrific 'political...

'Petrified' Britons wake up to 2.5 earthquake that struck just before 2am with tremors felt in...

Workshy Brits could lose handouts after 12 months as Rishi Sunak warns benefits bill is...

Father, 37, who was mauled to death by his friend's XL bully called Poseidon had the 'worst injuries...

From skinny jeans to baggy trousers! How 'four lads in jeans' faced vicious trolling after snap of...

Nicola Sturgeon says situation is 'incredibly difficult' after husband Peter Murrell is charged with...

Royal Flying Doctor pilot Mick Young reveals real story behind this viral photo of an affectionate...

Leafy suburb turned into 'warzone' by child hooligans: Residents are terrorised by yobs as young as...

Mother of nine-month-old girl 'who died after being strapped face down to beanbag by nursery worker'...

Meteorologist warns of 'weather wars' between countries after Dubai floods were blamed on 'cloud...

Harry and Meghan's new BFFs: He's an impossibly handsome polo-playing model with limitless funds and...

Autistic first-time mother, 22, killed herself hours after learning her six-month-old baby might be...

Meghan Markle uses Montecito philanthropists' kitchen as the set of her new Netflix cooking show...

'People are calling me a sex pervert': Spectator writer who said Cambridge lecturer was so...