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Jeff Otis of Project OTY: “Empathetically Calm”

Thrive Global
 4 days ago

Cover picture for the articleYou need to create a memorable and remarkable experience for those you serve (customers, vendors, partners, employees, etc.) When others are talking about their experience working with you and for you, they are either describing a good, bad, ugly, or memorable experience. Startups have such a glamorous reputation. Companies like...