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A new administration: Crisis communication in the aftermath of the Capitol incident

Cover picture for the articleThe concept of crisis communications can elicit images of Olivia Pope rattling off a monologue to a slew of reporters. Though not quite as sexy in reality, crisis communication is at the heart of any professional communication enterprise. The recent crisis at our nation's Capitol further illustrates the importance of strategic communication planning in an effort to manage challenging, scary and sometimes unthinkable situations.