A Frontier passenger’s $387.90 refund email had his real flight details, right up until it asked him to confirm his credit card
A man is warning Frontier Airlines customers not to accept a refund offered by email, saying the message he received was a convincing phishing scam that matched a real flight he had taken. TikToker Jay Ayers said in a video that the email promised him a $387.90 refund, then asked him to confirm his credit card details to receive it, as reported by BroBible . “If you took a flight in Frontier in the past…you’re gonna get an email from somebody talking about ‘review process’ saying, ‘Hey, here’s a refund that’s arrived, and we did an audit of our system,’” Ayers said. He added in an email to BroBible that the message “actually did contain all legitimate information regarding my previous travel,” and the amount lined up with a flight he took more than six months earlier. Ayers said two details gave the scam away. “The sender’s email address was noreply@reviewpro.com , and I noticed it was asking me to confirm card details, which was an immediate red flag, so I never clicked anything else and exited the email,” he said. Even the refund amount looked real “I’m not gonna lie, it was kind of good. But it’s messed up,