Roof Boss USA

Roof Boss was easy to work with. They had replaced my daughter's roof in Seattle and were eager to bid on our project. They gave us a competitive bid and we felt comfortable about the entire process. Communication and scheduling was easy. In under a week they were on site and their skilled crew quickly (over a period of three days) got the existing roof and skylight torn off and carried away and the new roof and skylight installed. Quality of work and cleanup was great. Our tenants (and we) are thrilled.

They team was very professional. The took the time to do my roof correctly. Im the kind of person the watches and gets on the roof to see what's going on and they exceeded my expectations. They repaired things that I didn't know was an issue. They did a great job cleaning up when they finished. I would recommend Roof Boss to everyone. The price is paid was very competitive. I am very happy.

We recently re roofed our house and garage with a dark gray metal roof from the bid was about the same as one of the high bids we received but they formed the metal on sight let us know when they were coming and came when they said. There was an issue with the garage gable end that they helped me resolve so we could get a continuous metal panel run. They were so knowledgeable and help me with the work. The crew worked as a team and cleaned the sight when they were done

Metropolitan Roofing, aka Roof Boss, did a great job on my old gas station building. It was not a typical re-roofing project, with quite a number of challenges, but their crew is terrific and did a great job. Mike the gutter guy is also an all-star, and knocked it out of the park ! Highly recommend. Richard Doane, Burien Auto Repair, Inc.

We hired Seattle Skylights / Roof Boss / Metropolitan Construction because they were listed as Velux Certified Skylight Specialists. For structural skylight cut-ins, we expected specialists who understood permits, engineering, and code compliance. This was our worst contractor experience. A job represented as 10 to 12 working days dragged from August 2025 to April 2026. It only reached completion after months of us catching problems, demanding permits and engineering documentation, stopping premature drywall scheduling, disputing improper charges, and chasing close-out documents. They performed structural work before we were provided permits or engineer-stamped documentation. Their contract said the work would be done to code. Cutting manufactured trusses for skylights requires engineering, permits, and inspection. When we raised the lack of permits over the phone, we were told we had not specifically asked for permits, and that the salesperson should not have included “to code” language in the contract. That was shocking from a company selling itself as a skylight specialist. After the original install, we inspected the attic ourselves and found cut truss members that appeared to be hanging or not properly attached, no visible hangers, large gaps, odd scrap-like framing, and no clear reinforcement. We had to demand permit paperwork, an inspection path, and engineer documentation that should have existed before work began. The insulation was wrong initially. The contract referenced R-40 insulation, but they first installed rough R-13 insulation that looked temporary and poorly fitted. We only got that corrected after pushing back. Even after engineer-stamped details were produced, their crew came back and still did not follow them. We found wrong hardware, missing vertical members, inconsistent fastening, hardware attached on only one face in some locations, and fasteners that did not match the engineered requirements. We warned months earlier that the screws were wrong and would not pass inspection. They denied there was a problem, then later had to send an installer back after inspection required correction. They tried to schedule drywall before structural and permit issues were resolved. We had to stop that from happening. They framed the permit delay as “King County takes time,” but the inspector told us this timeline was not normal and only took this long because the contractor had not followed code and had to get the permit after the fact. Communication was terrible. Once issues started, the owner became verbally aggressive with my spouse on the phone, so we required communication in writing. Even then, they often did not respond until we escalated. Later he told us that if we had timeline concerns, we should “contact the county and threaten them.” The office and field crews seemed disconnected. Installers did not understand the insulation requirements, structural work did not match the engineer’s details, and later the drywall crew showed up without understanding the full scope. Jobsite management was awful. After one installer was injured, they left Ram Board with blood on it inside our home and did not notify us. We asked them to clean it up and they refused, so we removed it ourselves because we have pets. Later, their crew was visibly annoyed. They also tried to rely on thin painter’s tarp where we had asked for proper floor protection. They left a Honey Bucket in our yard for months and appeared to forget about it until we reminded them near final payment. Their final invoice included charges for things they did not do, including interior scaffolding even though no scaffolding was used. Even after closing out the balance, they never responded to requests for the lien waiver/release discussed at the beginning and referenced in the contract. Completion does not redeem the experience. I would never hire this company again or recommend them for skylight cut-ins. A certified skylight specialist should not require months of homeowner pressure to complete a code-compliant job.