To say that Tom Hanks is beloved is like saying that the Atlantic Ocean is big, wet, and full of lost undersea kingdoms. He has rightfully been one of the world’s most popular and acclaimed actors for decades and has skillfully managed to portray himself as a casual everyman who is just like the audience the entire time. For the most part, when Hanks tried to step out of that role, audiences either rejected it or reacted with bewilderment. It is not that most people hated Tom Hanks as an emotionally distant 1930s mob hitman in Road to Perdition. It is not that people could not stand him as an amoral lecher of a Congressman in Charlie Wilson’s War. Audiences could even clench their teeth and bear through the motion-capture nightmare of The Polar Express. But it is not what people want from Tom Hanks. They want friendly, relatable, doing-his-best Tom Hanks. Perhaps the only time he managed to thread the needle and play a reprehensible person and still draw in audiences is the 1998 romantic comedy You’ve Got Mail, which just started streaming on Netflix.